Jobs

    Assistant Manager, Banquet Operations - Singapore - THE SINGAPORE RESORT & SPA

    THE SINGAPORE RESORT & SPA
    THE SINGAPORE RESORT & SPA Singapore

    1 day ago

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    Description

    Roles & Responsibilities

    Every member of the Sofitel team serves as an Ambassador, embodying the brand's values at all times. The Sofitel Ambassador focuses on building relationships, delivering exceptional guest experiences, and showcasing French excellence.

    Key Job Responsibilities

    • Review log books and guest feedback daily to address operational challenges
    • Conduct daily meetings for Banquet department staff
    • Participate in daily Department Head briefings and monthly F&B meetings
    • Regularly inspect storage areas for cleanliness and functionality
    • Coordinate functions with other department and F&B outlet heads
    • Participate in hiring and termination decisions for banquet Ambassadors
    • Adhere to hotel policies, procedures, and regulations
    • Collaborate with Executive Chef and Director of Events to review and update function menus
    • Ensure department operations meet hotel and HR standards
    • Achieve or exceed Business Unit annual budget and strategic F&B goals
    • Implement and adhere to succession plan
    • Collaborate with chefs to provide quality culinary products for catered events

    Selling & Merchandising

    • Enhance display of F&B items at banquet functions with aesthetic decorations
    • Ensure Ambassadors have full knowledge of event menus
    • Respond promptly to reasonable requests from supervisors
    • Be flexible to assist in other hotel duties as needed

    Job Requirements

    • Diploma in Tourism/Hospitality Management
    • Minimum of 2 years experience in a similar role
    • Strong English language skills
    • Proficiency in MS Excel, Word, & PowerPoint

    Highlight of Skills

    Weddings, Restaurants, Hospitality Industry, Hospitality Management, Attentive, Unit Operations, Transportation, Writing, Catering, Hospitality



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