Officer - Service Support - Singapore - TOUCH COMMUNITY SERVICES LIMITED
Description
Principal Responsibilities and Duties:
Administrative Support for Centre
- Responsible for frontline customer services support via the telephone, attending to walkin clients and handling of referrals from AIC for services required to relevant staffs for screening.
- Monitor inventory control and office equipment maintenance.
- In charge of maintenance and upkeep the Centre.
- Raise payment vouchers for centrerelated matters.
- Schedule appointment with locum doctor and clients for home visit.
- Record outcome of the doctor's home visit and prescription in the system, ensure all stakeholders are informed.
- Other centrerelated admin matters
- Monitor outstanding payment and make recommendation on payment modes and any other necessary action.
- Work with Social Workers to carry financial assessment for fees waiver wherever necessary
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