Quality Assurance Specialist - Singapore - Prudential plc
Description
Prudential's purpose is to help people get the most out of life.We will deliver our purpose by creating a culture in which diversity is celebrated and inclusion assured, for our colleagues, customers, and partners.
We provide a platform for our people to do their best work and make an impact to the business, and in exchange, we support our people's career ambitions.
We pledge to make Prudential a place where you can Connect, Grow and Succeed.Job Profile Summary:
In this role, you will support strategic initiatives and process improvements for cross-functional areas and ensures successful implementations of all projects.
Job Description:
- Support the prompt delivery and implementation of strategic initiatives and BAU enhancements requested by the business.
- Participate in discussions with the business in understanding the processes and document the rules and enhancements that are needed.
- Collaborate with the business in providing comprehensive business requirements and they meet the business needs taking into consideration future needs and changing business needs.
- Translate business requirements into complete test scenarios, conditions and expected results for user acceptance testing.
- Accountable for the execution of user acceptance testing and results are updated with proper documentation.
- Tracks the outstanding defects and works with IT teams in resolving the tickets promptly and within the agreed timeline.
- Develop comprehensive SOP or training guides for the enhancements.
- Explain and train the users in the system enhancements.
- Perform post deployment verification of the system when the project is implemented
Who we are looking for:
Competencies & Personal Traits
- Independent, has initiative and is focused in delivery
- Meticulous with good organization skills
- Good verbal and written communication skills and good interpersonal skills
- Able to work in a fast paced environment
- 2 years of working experience preferably in the insurance industry. Fresh graduates are welcome to apply.
- Prior testing experience will be an advantage.
- 'A' Levels or equivalent or equivalent professional qualifications
Language
- Fluent in written and spoken English
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