Client Advisor Operations - Singapore - Eight Talons Consulting Pte Ltd

Eight Talons Consulting Pte Ltd

Verified Company

Singapore

1 week ago

Posted by:

Wei Jie

beBee Recruiter

As a Client Advisor (Operations), you will secure back of house efficiency, in line with the standards of the Brand.

You will ensure smooth operations, to enable the store team to maximize the time spent with Clients

Duties & Responsibilities

Stock Management

Maintain the stock inventory in a perfect condition ensuring an efficient and logical organization of all stock rooms (product and packaging)
Manage the delivery operations, preparing and replenishing stock quickly and accurately
Ensure the right products are available on the sales floor to improve store efficiency and maximize Client experience
Improve product availability, interacting with Supply Chain and managing My Product Request to answer Client needs

After Sales Services

Approach After Sales Services as a Client relationship opportunity and provide the best Client experience
Handle Client repair requests, manage the repair process and Client followup
Manage and ensure quality issues are properly dealt with General Duties
Be fully integrated to the store team (participate in the morning briefing) and contribute to achieving the overall objectives of the store
According to store: support the Client Advisors in optimizing match to traffic and better adapt operations to Clients needs
Develop the highest Brand and product knowledge
Respect Brand standards in terms of grooming and behavior
EA

Licence No: 21C0676_