Informatica Admin Support - Singapore - Jobline Resources Pte Ltd
Description
Responsibilities:
- Accountable for overall Informatica Support delivery for GIC project
- Manage and Drive all the client meetings independently
- Provide regular and proactive status reports to Client on Informatica tickets
- Work with Junior resource in the team and ensure all Informatica support tickets/assigned actions are delivered on time and with good quality
- Should be able to articulate the incidents/business impact and work confidently with Informatica Vendor and Infrastructure teams to resolve the issues
- Manage and guide junior resources.
- Maintain Runbooks /Standard operating guides and manuals
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