- Strong analytical and problem-solving skills
- Good understanding of customer experience or process design concepts
- Ability to think critically and identify areas for improvement
- Strong communication and collaboration skills
- Proactive, with a keen eye for detail and a customer-centric mindset
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The intern will support the MSD team in customer service improvement initiatives through research and insights. The candidate will assist in focus group discussions, benchmarking digital self-help experiences, · and analysing service touchpoint data to identify key areas for enha ...
Singapore1 month ago
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This intern will support the MSD team to enhance the customer service experience through research and analysis. The candidate will help run focus group discussions, conduct benchmarking on digital self-help tools, · and analyse service touchpoint data to identify improvement oppo ...
Singapore2 weeks ago
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Meteorologist (Weather Services Division) · We are seeking individuals with a passion for understanding and predicting weather and climate patterns. · Key Responsibilities: · Operational forecasting · Data analysis using Doppler weather radar satellite systems wind profilers geos ...
Singapur $48,000 - $110,000 (SGD) per year1 day ago
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The intern will support the MSD team in process improvement and customer experience initiatives. · To identify the pain points and gaps in current processes, and map customer journey mapping to be customer-centric. · To support the development work with Manager on improving the ...
Singapore1 month ago
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We are always looking for qualified, passionate individuals who are keen to make a valuable contribution to public healthcare. · ...
Singapore1 month ago
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Join us at IRAS, where we are redefining the tax experience for our community and seeking talented professionals like you to make a transformative impact. · ...
Singapore1 month ago
- Work in company
Deputy Director, Payment Services Divisions, Product Team
Only for registered members
You will join the team in the Payment Systems Division (PSD) of IT Department. · Manage the business operations of MEPS+, a mission-critical system used by financial institutions (FIs) for settlement of Singapore Dollar inter-bank funds transfers. · Support the Singapore Clearing ...
Singapore3 weeks ago
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We are seeking a Division Manager, Managed Services who will be accountable to maintain a team of outsource headcount & build a business model to deliver and support both Enterprise & Defence Sector. · Responsibilities · Responsible for the Division's P&L · Develop and manage ...
Singapore4 days ago
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We are seeking a Managed Services, Division Manager who will be accountable to maintain a team of outsource headcount & build a business model to deliver and support both Enterprise & Defence Sector. · Responsibilities · Responsible for the Division P&L · Develop and manage a new ...
Jurong East3 days ago
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We are seeking a · Division Manager, Managed Services · who will be accountable to maintain a team of outsource headcount & build a business model to deliver and support both Enterprise & Defence Sector. · Responsibilities · Responsible for the Division's P&L · Develop and manage ...
Jurong East, West Region4 days ago
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The officer will part of a team that strategises and develops experimental services and products that enhance NLB's digital offerings. · The officer identifies and analyses emerging user needs and market trends to create innovative solutions that attract new audiences whilst stre ...
Singapore3 weeks ago
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[What the role is] · The National Library Board (NLB) nurtures Readers for Life, Learning Communities and a Knowledgeable Nation by promoting reading, learning and history through our network of 28 libraries across Singapore, the National Library and the National Archives of Sing ...
Singapore1 day ago
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The National Library Board (NLB) nurtures Readers for Life, Learning Communities and a Knowledgeable Nation by promoting reading, learning and history through our network of 28 libraries across Singapore. · At NLB, you can look forward to a flexible, hybrid work environment with ...
Singapore2 weeks ago
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The officer will be part of a team that strategises and develops experimental services and products that enhance NLB's digital offerings. · • An organisation that Cares for your Growth and Wellbeing through investment in staff development and wellbeing in a supportive and collabo ...
Singapore Full time3 weeks ago
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We are looking for individuals with passion and interest in understanding and predicting the weather and climate. · We will provide advisories, early warnings of meteorological, environmental, and geophysical hazards to the general public and key customers such as the civil aviat ...
Changi1 month ago
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You will join the Customer Communications and Service Culture (CCSC) Division and be part of the team to drive initiatives to improve our service delivery to the public. · Working with different LTA divisions to better understand customers' needs and review the public facing coll ...
Singapore Full time1 month ago
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The Legal Counsel will provide legal services to various LTA divisions on emerging land transport matters including the regulation and development of autonomous vehicles. · ...
Singapore Full time1 month ago
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You will join the Customer Communications and Service Culture (CCSC) Division to drive initiatives to improve service delivery to the public. · ...
Singapore1 month ago
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You will join the Customer Communications and Service Culture Division and drive initiatives to improve service delivery to the public. · Work with different LTA divisions to understand customers' needs · ...
Singapore1 month ago
- Work in company
mgr / deputy / assistant mgr, customer insights & audit services
Only for registered members
You will join the Customer Communications and Service Culture (CCSC) Division to drive initiatives to improve our service delivery to the public. · Background in Maths, Science, Economics, Statistics Computer Engineering required. · ...
Singapore Full time2 weeks ago
Intern, Membership Services Division - Singapore - National Trades Union Congress (NTUC)
Description
Who we are
Pioneering workers' rights since 1961, the National Trades Union Congress (NTUC) unites 59 trade unions, seven trade associations, 12 social enterprises, and other enterprise partners as we create better lives for workers here in Singapore.
Our work cuts across the different ages and stages of life as we walk the ground and respond to everyday needs. Through initiatives that protect our workers at work, transform careers, manage the cost of living, help with financial resilience and health, and nurture relationships for families, we champion every worker through every touch point as we work towards better wages, welfare, and work prospects.
Because Every Worker Matters.
Role Overview
The intern will support the MSD team in process improvement and customer experience initiatives. The candidate will help identify pain points, map customer journeys, and work with the manager to enhance and streamline processes for a more customer-centric experience.
Key Responsibilities
1. To identify the pain points and gaps in current processes, and map customer journey mapping to be customer-centric.
2. To support the development work with Manager on improving the processing.
Candidate Profile
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Intern, Membership Services Division
Only for registered members Singapore
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Intern, Membership Services Division
Only for registered members Singapore
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Meteorologist (Weather Services Division)
Only for registered members Singapur
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Intern, Membership Services Division
Only for registered members Singapore
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Executive/ Senior Executive, Agency Services Division
Only for registered members Singapore
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Manager (Data Analyst – Goods & Services Tax Division)
Only for registered members Singapore
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Deputy Director, Payment Services Divisions, Product Team
Only for registered members Singapore
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Division Manager, Managed Services
Only for registered members Singapore
-
Division Manager, Managed Services
Only for registered members Jurong East
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Division Manager, Managed Services
Only for registered members Jurong East, West Region
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AM/M/SM/AD, Digital Services and Products Division
Only for registered members Singapore
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AM/M/SM/AD, Digital Services and Products Division
NLB Singapore- Singapore
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AM/M/SM/AD, Digital Services and Products Division
Only for registered members Singapore
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AM/M/SM/AD, Digital Services and Products Division
Full time Only for registered members Singapore
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Meteorologist (Weather Services Division)
Only for registered members Changi
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deputy/assistant mgr, customer communications
Full time Only for registered members Singapore
-
legal counsel, vehicles
Full time Only for registered members Singapore
-
deputy/assistant mgr, customer communications
Only for registered members Singapore
-
deputy/assistant mgr, customer communications
Only for registered members Singapore
-
mgr / deputy / assistant mgr, customer insights & audit services
Full time Only for registered members Singapore