Data Center Operations Engineer - Singapore - Singtel

    Singtel
    Singtel Singapore

    2 hours ago

    Telecommunications
    Description
    About Singtel Digital InfraCo – RE:AI

    Singtel Digital InfraCo's RE:AI division is building Asia's most advanced and sustainable AI infrastructure ecosystem. RE:AI enables enterprises, research institutions, and digital-native businesses to accelerate innovation through responsible, high-performance AI compute and connectivity solutions.

    Be a Part of Something BIG

    As an Operations Engineer supporting Singtel's GPU-as-a-Service (GPUaaS) platform, you will contribute to the implementation, integration, and day-to-day operations of data centre environments that enable customers' AI and High-Performance Computing (HPC) workloads. The role involves exposure to both physical data centre operations and supporting software systems used in GPU-oriented facilities. This role offers opportunities to build and deepen expertise in advanced data centre technologies for AI and HPC environments within a dynamic and continuously evolving operational setting.

    Responsibilities

    Data Centre Operations Management
    • Respond to, attend to, and escalate incidents based on defined criticality, impact, and service level agreements (SLAs).
    • Perform hands-on operations involving air-cooled and liquid-cooled systems, as well as electrical systems, within the data centre environment.
    • Participate actively in continuous improvement initiatives for operational processes, with consideration of GPU-oriented data centre requirements.
    • Coordinate and obtain necessary security clearances for visitors and vendors accessing the GPUaaS data centre.
    • Manage vendor activities and ensure compliance with Workplace Safety and Health (WSH) requirements and site regulations.
    • Participate in scheduled or on-call support outside standard working hours, including nights, weekends, and public holidays, as required.

    Data Centre Facilities Management
    • Monitor data centre facilities and infrastructure across upstream and downstream systems (e.g. power, cooling, leakage detection, environmental controls).
    • Maintain and update data centre documentation, including preparation of operational and incident reports as required.
    • Coordinate with internal and external stakeholders to resolve technical and process-related issues within the GPUaaS data centre.
    • Ensure adherence to established Standard Operating Procedures (SOPs), Methods of Procedure (MOPs), and Emergency Response Procedures (ERPs).
    • Apply knowledge of power and cooling requirements for air-cooled and liquid-cooled servers to support operational enhancements and capacity planning.
    • Coordinate maintenance activities and system shutdowns with stakeholders and vendors to ensure system reliability and availability.
    • Prepare monthly Facilities Management reports on overall data centre health and performance.
    • Identify potential workplace safety and health risks within the data centre environment.
    • Conduct visual inspections of servers and cooling distribution units.
    • Perform server troubleshooting in collaboration with remote engineering teams.

    Requirements
    • Diploma in Mechanical Engineering, Electrical Engineering, Building Services, or a related discipline.
    • Broad understanding of data centre electrical and mechanical infrastructure, including fire safety systems, building management systems (BMS), equipment maintenance, and space planning.
    • Experience in maintaining and operating data centre equipment, with emphasis on electrical and mechanical systems.
    • Ability to work effectively both independently and as part of a team.
    • Organised, adaptable, and able to respond to changing operational requirements and schedules.
    • Demonstrated willingness to learn and develop skills in GPU-oriented and mission-critical data centre technologies.

    Rewards that Go Beyond
    • Flexible work arrangements
    • Full suite of health and wellness benefits
    • Ongoing training and development programs
    • Internal mobility opportunities

    Your Career Growth Starts Here. Apply Now
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