Salesforce Enterprise Architect - European Union - Customertimes

    Customertimes
    Customertimes European Union

    2 days ago

    Technology / Internet
    Description

    We are seeking an experienced Enterprise Solution Architect with a strong focus on Salesforce ecosystem and pre-sales consulting to join our global technology team.

    This role combines strategic enterprise architecture leadership with hands-on solution design and client-facing presales engagement.

    You will provide architectural vision and governance for large-scale, enterprise-level programs while actively supporting presales initiatives — translating business goals into scalable, secure, and future-ready technology solutions. The ideal candidate thrives at the intersection of technology strategy, business consulting, and innovation.

    Key Responsibilities

    Strategic Architecture & Roadmap

    • Define and maintain architecture vision, principles, and standards for enterprise programs and client initiatives.
    • Develop and communicate technology roadmaps that connect current operations with future-state capabilities.
    • Ensure architectural strategies align with organizational goals, industry trends, and emerging technologies.

    Presales & Business Alignment

    • Collaborate with Sales and Account teams to understand client business needs and propose suitable Salesforce-based solutions.
    • Participate in client discovery sessions, technical workshops, and proposal development.
    • Translate business requirements into architectural blueprints and value-driven solution designs.
    • Present solution concepts, effort estimations, and architectural recommendations to technical and non-technical audiences.

    Technology Oversight & Governance

    • Oversee enterprise architecture landscapes, ensuring scalability, security, and compliance.
    • Guide cloud, data, and integration architectures, with a strong emphasis on Salesforce (SFDC Financial Service Cloud, Education Cloud, IT Services/HR Services (with Salesforce or ServiceNow), Experience Cloud)
    • Evaluate and recommend frameworks, tools, and platforms that support strategic objectives.
    • Ensure adherence to enterprise standards, data privacy regulations, and compliance frameworks.

    Collaboration & Leadership

    • Act as a bridge between business leadership and delivery teams, aligning strategy with execution.
    • Partner with Solution Architects, Technical Leads, and Delivery Managers to ensure solution consistency and quality.
    • Serve as a trusted advisor and mentor, educating teams on architectural best practices and technology trends.
    • Drive innovation by identifying opportunities to optimize processes and enhance digital capabilities

    Requirements

    • 5+ years of experience in Solution or Enterprise Architecture, ideally within consulting, system integrator, or enterprise environments.
    • Proven experience in Salesforce architecture and implementation, including strong knowledge of Sales, Service, Experience, and Data Clouds.
    • Demonstrated involvement in presales or client-facing solution design, including RFPs, proposals, and technical workshops.
    • Familiarity with telephony systems, BI/reporting tools, data management, and integration platforms.
    • Strong understanding of enterprise architecture frameworks (e.g., TOGAF, EA6) and architectural governance.
    • Experience ensuring data security, compliance, and privacy across integrated systems.
    • Excellent communication skills — able to explain complex technical concepts clearly to both technical and business stakeholders.
    • Strong leadership and collaboration skills, with the ability to influence across multiple teams and stakeholders.
    • Strategic, analytical thinker with a proactive, problem-solving mindset.
    • Willingness to travel for client meetings (up to 20%).
    • Languages: English (C1–C2); German, Portuguese, or Polish is a plus.

    Preferred Qualifications

    • Salesforce certifications such as Application Architect, System Architect, or Technical Architect.
    • Experience in Manufacturing, Financial Services, CPG, Life Sciences or Healthcare industries.
    • Exposure to FinOps, GreenOps, or multi-cloud environments (AWS, Azure, GCP).
    • Experience in Managed Service or long-term enterprise program environments.

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