Workshop Manager, Motor Vehicle - Singapore - TTS EUROCARS PTE. LTD.

TTS EUROCARS PTE. LTD.
TTS EUROCARS PTE. LTD.
Verified Company
Singapore

1 day ago

Wei Jie

Posted by:

Wei Jie

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Description
Oversee the workshop operations and ensure compliance with industry or manufacturers' service and repair quality and standards

  • Ensure compliance with Ministry of Manpower workplace safety and health standards
  • Ensure motor vehicle service staff comply with environmental laws and regulations
  • Oversee the disposal of wastes such as used engine oil, and soot to ensure adherence to health and safety laws
  • Assign and schedule work duties to motor vehicle service staff according to their skills
  • Oversee the inspection of motor vehicles to identify faulty components and facilitate the process of repairs
  • Assist technicians in the diagnostic of motor vehicle problems, offer solutions and advice
  • Supervise the activities of motor vehicle service technicians and mechanics to facilitate efficient job performance and timely repairs
  • Oversee the operations of the various diagnostic machines
  • Conduct test drives of serviced or repaired motor vehicles to monitor quality standards
  • Ensure that Customer Service Advisors contact customers and arrange for the customers to bring their motor vehicles for servicing or repairs
  • Conduct price negotiations with clients to reach a favourable bargain for both management and client
  • Follow up with customers to obtain feedback and ensure they are satisfied with the service standards
  • Listen to client complaints and assist in addressing their issues and resolving challenges
  • Evaluate the performance of motor vehicle service staff to acknowledge efficient employees and guide underperforming ones
  • Oversee the hiring and training of an effective motor vehicle service team
  • Maintain an accurate record of all accounts and relevant financial information
  • Monitor inventory to regulate and ensure the availability of required vehicle parts
  • Oversee the procurement of vehicle parts, automotive equipment, and various other items required in the workshop
  • Review and manage operating performance such as job orders, revenues, gross profit, operating costs, and operating profits regularly
  • Attend technical workshops and study relevant publications to stay uptodate with developments in the automotive service industry

The Requirements:


  • Diploma in Mechanical / Electrical / Electronic Engineering or its equivalent
  • At least four (4) years in the operating environment preferably from the automotive industry
  • Applicants with NITEC in Automotive Technology and 10 years of relevant experience will also be considered
  • Knowledge of mechanical, electrical, and electronic components of vehicles
  • Working knowledge of vehicle diagnostic systems and methods
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Hand-on experience in diagnosing and resolving motor vehicle issues:


  • Ability to handle various types of workshop tools:
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Highly self-motivated with good business acumen:


  • Able to lead by example, analytical, and innovative:
  • Excellent interpersonal and communication skills
  • Positive, independent, and able to work under pressure
  • Good communication and interpersonal skills
  • Proficient in MS Office
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