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    E-Commerce Executive - Singapore - JANI INTERNATIONAL PTE. LTD.

    JANI INTERNATIONAL PTE. LTD.
    JANI INTERNATIONAL PTE. LTD. Singapore

    5 days ago

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    Description
    Roles & Responsibilities

    RESPONSIBILITIES

    E-Commerce Strategy Development:

    · Devise and execute a comprehensive e-commerce strategy aligned with the Company's overall business objectives.

    · Identify and implement innovative approaches to drive online sales growth.

    Customer Experience Optimization:

    · Implement strategies to enhance the overall online shopping experience for customers (PDP Optimisation, New Product Upload).

    · Identify and address pain points in the customer journey, ensuring seamless navigation and conversion.

    · Periodically update storefront designs.

    · Oversee and maintain a high quality of products shipped and ensure customers' requests are being answered and met

    Promotions and Campaign Management:

    · Plan and execute online promotions and campaigns using e-commerce tools to drive customer acquisition and retention.

    · Collaborate with operations to align promotions with other retailers in-store activities.

    Market and Competitor Analysis:

    · Conduct periodic analysis of market trends, competitor activities, and consumer behavior in the retail e-commerce space.

    · Utilize insights to propose strategies that keep the company at the forefront of industry trends.

    · Performance tracking through product reviews, UTM links

    Collaboration with Third-Party Platforms:

    · Manage relationships with third-party e-commerce platforms and marketplaces.

    · Explore opportunities for strategic partnerships and collaborations to expand the brand's online presence.

    Other Responsibilities:

    · Well-versed in product knowledge to promote during offsite events

    REQUIREMENTS

    • Minimum Diploma in Marketing/Retail/Business or related disciplines
    • Preferably with relevant eCommerce experience (Magento) or familiar with marketplaces (Shopee, Lazada, Amazon).
    • Passion for retail, especially e-commerce with a keen interest in UX/UI
    • Interest in the baby product industry
    • Advocate on behalf of the customer and have a customer-centric approach to the above responsibilities.
    • Good command of English; both written and spoken
    • Self-motivated and results-oriented
    • Organised and meticulous
    • Unafraid to speak up and be curious
    • Well versed in Microsoft Office
    • Basic knowledge of Adobe CS (Photoshop, illustrator) is an advantage
    • Must have strong strategic capabilities as well as ability to be hands-on and detail-oriented to manage tactical execution.
    Tell employers what skills you have

    Microsoft Office
    Microsoft Excel
    E-commerce
    High Level of initiative
    Organised trade shows
    Customer Acquisition
    Illustrator
    Photoshop
    B2C Marketing
    Magento
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