- Champion customer centric, insight driven, digitally enabled marketing
- The design and delivery of local marketing campaigns; working with stakeholders to define the brief, measurable marketing objectives, plans and deliverables
- Work in virtual teams of regional and local marketers and comms professionals for delivery
- Work with regional and cross business unit marketers to leverage assets and align messaging
- Track progress against plan, budget and provide regular reports to key stakeholders
- Manage local marketing budget
- Educate colleagues on the global brand guidelines and processes
- Work with global content team and outsourced partners to ensure our content, assets and messages deliver against individual campaign briefs, as well as support global messaging requirements
- Create and update customer-facing content on iPresent (global asset repository)
- Work with local and regional subject matter experts for thought leadership content to position DHL in media, industry publications, social and more
- Promote the use of tools, resources and processes to support growth team efficiency
- Support customer satisfaction, retention and account growth through joint marketing initiatives
- Work with customer's marketing teams on co-branded press releases and marketing efforts
- Oversee our involvement in industry events and DHL customer events – from assessing suitability of event, target audience, creating thought-leadership content to leads management
- Work with DHL Group corporate communications team to build profiles of key stakeholders in media
- Provide functional teams with guidance on key regional customer communications
- Support customer satisfaction, retention and account growth through joint marketing activities
- Establish relationships with our customer's marketing and communications teams to uncover and execute opportunities for joint promotion
- Drive a common communication agenda in line with DHL Supply Chain strategy
- Engage and coordinate with stakeholders to plan communication topics
- Draft media reactive statements and work with the DHL Group Corporate Communications Team on publishing and media-related requests
- Provide photography and videography services as and when required
- Maintain the digital communication platform Smart Connect
- Bachelor's degree in marketing, public relations or related field
- Minimum 5 years' experience of developing and delivering omni-channel marketing campaigns
- Transportation and logistics industry or sector background will be a plus
- Strong project management, organization and time management skills
- Excellent communication skills and extensive knowledge of Microsoft office applications
- Proven event management experience
- Ability to influence and negotiate at senior levels internally and externally
- Establishes clear, challenging and achievable objectives
- Aligns resources and the organization within own area of responsibility to achieve objectives
- Regularly reviews and communicates progress against objectives and adjusts as needed
- Champions continuous improvement and innovation
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Marketing and Communications Manager - Singapore - DHL Express (Singapore) Pte. Ltd
Description
Responsibilities
Marketing campaigns
Brand and content creation
Sales partnership
Events and Communications
Customer Satisfaction & Retention
Internal Communications
Requirements
To be successful in this position, we're looking for candidates with below qualifications:
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Communications Manager
Only for registered members Singapore
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Community Manager
Only for registered members Singapore
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Communications Manager
Only for registered members Singapore
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Communications Manager
Only for registered members Singapore
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Community Manager
Publicis Groupe Singapore- Singapore
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Manager, Communications
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Community Manager
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Communications Manager
Only for registered members Singapore
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Communications Manager
Only for registered members Singapore
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Community Manager
Only for registered members Singapore
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Communications Manager
Only for registered members Singapore
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Community Manager
Only for registered members Singapore
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Communications Manager
Only for registered members Singapore, Singapore, Singapore
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Community Manager
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Communications Manager
PU Prime- Singapore
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Manager, Communication
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Communications Manager
Only for registered members Singapore
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Manager, Communications
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Communications Manager
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Community Manager
Only for registered members Singapore
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Manager, Communications
Only for registered members Singapore