Organisation Excellence Manager - Singapore - ST LUKE'S ELDERCARE LTD.
Description
As an Organisation Excellence Manager, you will plan and facilitate strategic and ground-up improvement initiatives to improve care delivery to our elders and drive care transformation through a systematic improvement and innovation approach together with a team.
The team will also be responsible for the development of organisational capabilities to implement Organisational Excellence (OE) projects and will work closely with OE champions to sustain a strong continuous improvement culture.
Responsibilities:
- Scoping, planning and tracking outcomes of Organisational Excellence projects (deliverables, timelines, resourcing, etc.).
- Facilitating project teams in using OE tools (e.g., Lean and Kaizen) to achieve project and program objectives, along with presenting findings to Senior Leadership.
- Developing future work processes, documenting policy and procedure gaps, and implementing plans beneficial to the progress of the company.
- Organising and leading workshops to develop organisational capabilities to implement OE initiatives.
- Working closely with OE champions to sustain a strong continuous improvement culture.
- Analysing data to identify operational trends and opportunities for improvements.
- Motivating employees to improve performance by fostering a culture of continuous improvements and innovation.
Job Requirements:
- University degree with a Technical or Business Specialisation.
- Demonstrated aptitude for analytics and systemsthinking.
- Passionate about organisational excellence.
- Proven record of leadership in a work setting or extracurricular activities.
- Ability to work collaboratively in a team environment and effectively with people at all levels in an organisation.
- Familiarity with the eldercare sector would be an advantage.
- Team leader with strong communications, interpersonal and organisational abilities.
- Capable of working independently and under time constraints.
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