Client Experience Specialist - Singapore - FAR EAST HOSPITALITY MANAGEMENT (S) PTE. LTD.

    FAR EAST HOSPITALITY MANAGEMENT (S) PTE. LTD.
    FAR EAST HOSPITALITY MANAGEMENT (S) PTE. LTD. Singapore

    1 month ago

    Default job background
    $24,000 - $36,000 per year Tourism / Travel / Hospitality
    Description
    Roles & Responsibilities

    Job Description:

    • Work closely with the Residence Manager
    • Provide good customer service and respond efficiently and tactfully to guests' complaints, requests and enquiries
    • Handle cashiering functions and adhere to the residence's Standard Policies & Procedures
    • Maintain good guest relations with in-house guests at all times
    • Project a courteous and hospitable attitude at all times
    • Provide guests with accurate information as requested regarding SR facilities, major city attractions and events
    • Maintain an effective flow of communication with all personnel

    Job Requirements:

    • O-Level or equivalent
    • Willing to perform rotating shifts
    • Positive attitude with outgoing personality and good communication skills
    • Experience in hospitality and knowledge of HMS will be advantageous
    Tell employers what skills you have

    Front Office
    Communication
    Guest Relations
    Good Communication Skills
    Opera
    Front Office Operations
    Cashiering
    Customer Satisfaction
    Customer Service
    Hospitality