Operations Manager - Singapore - LEO TALENT ACQUISITION PTE. LTD.

Description

Position: Operations Manager

Job Description:

As an Operations Manager in a Food and Beverage (F&B) establishment, you will oversee the daily operations of the business, ensuring efficiency and customer satisfaction. Your role will involve managing staff, controlling costs, and maintaining quality standards.

Key Responsibilities:

1. Oversee daily operations, including customer service, kitchen operations, and inventory management.
2. Develop and implement operational policies and procedures to ensure smooth operation.
3. Manage and motivate staff, including hiring, training, and scheduling.
4. Monitor and control operational costs and budget.
5. Ensure compliance with health and safety regulations.
6. Work closely with the kitchen and front-of-house teams to maintain quality standards.
7. Handle customer complaints and resolve issues promptly.
8. Develop and implement strategies to increase revenue and profitability.
9. Collaborate with the marketing team to promote the business and attract customers.
10. Keep abreast of industry trends and implement best practices.

Requirements:

1. Proven experience as an Operations Manager in the F&B industry.
2. Excellent organizational and leadership skills.
3. Strong communication and interpersonal abilities.
4. Ability to work under pressure and manage multiple tasks simultaneously.
5. Knowledge of food safety and sanitation regulations.
6. Bachelor's degree in Hospitality Management or related field.
7. Additional certification (e.g., Food Safety Manager Certification) is a plus.

Skills:

1. Leadership and team management skills.
2. Problem-solving and decision-making abilities.
3. Strong analytical and numerical skills.
4. Ability to work independently and as part of a team.
5. Proficiency in MS Office and restaurant management software.