Operations Manager - Singapur, Singapore - Parkway Pantai Limited

Description

The Role

Parkway Shenton is the leading primary healthcare provider in Singapore, with a network of clinics that compromises of general practitioner (GP) clinics, specialists and Executive Health Screening centres. This role supports the Operations and Planning efforts in the clinics' participation in Healthier SG.

Key accountabilities

You will be part of the HQ support Ops team, where you will help to synergise the efforts to ensure smooth, efficient operations for better patient experience at the clinic through planning, process development and execution of initiatives to drive uptake of HealthierSG enrolment and compliance.

You will also need to provide regular support to clinic operations and cross cover colleagues in their absence.

The job requires an individual who is
1) Able to absorb programme description and government initiatives and distill relevant information for dissemination
2) Able to plan and identify gaps in processes according to HealthierSG programme requirements
3) Able to actively engagement clinic staff and doctors to understand painpoints to refine workflows
4) Comfortable working with multiple stakeholders and driving department objectives
5) Comfortable working alone and with small group of team members
6) Good understanding of healthcare systems and schemes

Qualifications & Experience

Bachelor's degree, preferably in healthcare-related or management discipline
An excellent team player and effective communicator
Highly-motivated and results-oriented
Excellent organizational skills and people orientated
Ability to multi-task with minimal supervision amidst tight timelines
Willingness to learn and adapt to a dynamic environment
Interest in IT and Data will be an advantage