Tiktok E-commerce - Singapore - TikTok

TikTok

Verified Company

Singapore

1 week ago

Posted by:

Wei Jie

beBee Recruiter

Description

Responsibilities
About Us
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us
At TikTok, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for more than 1 billion users on our platform.

We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes.

Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility.

Join us and make impact happen with a career at TikTok.

About the team

E-commerce's Governance and Experience is a global team responsible for ensuring our marketplace to be safe and trustworthy for not only users, but also sellers and creators.

We value user experience and work on policies, rules, products and systems to ensure quality.

We are looking for an Operational Excellence Project Management Lead who will be responsible for leading a team to drive effective project implementation.

Responsibilities:

Lead a team of Project Managers focusing on Launch Readiness, Voice of Customers and Project Management in an E-commerce environment;
Manage global and regional key projects and drive effective project implementation;
Coordinate communication and collaboration across functions within the Global Service & Experience Team, collect cross-team requirements, develop key collaboration processes and ensure processes are well guided for organizational efficiency improvement;
Plan, lead and manage projects according to resources and expectations, from design to delivery;
Track and report on project progress and relevant metrics, manage changes and identify solutions to risk or obstacles;
Responsible for key meetings and key reports to ensure the organization's external caliber is consistent and the organization's internal information is transparently understood and pulled together;
Communicate with leadership, status, risks, recommendations with regular cadence ensuring robust insightful decision-making;
Collaborate with program teams and stakeholders to identify, evaluate and address risks, opportunities and dependencies across programs;
Support and represent senior leadership in cross-functional engagement by creating context, consolidating alignment by proactively sharing and presenting data with the wider business;
Improve current processes and coordinate organizational procedures for optimized efficiency and productivity.

Qualifications:

1. 5 to 8 years of project management experience in the service and experience industry, preferably in an E-commerce or high growth environment;

At least 3 years leading a team of Project Managers or in a strategy capacity;
Good critical and logical thinking. Able to manage different types of projects through comprehensive planning, risk identifying, problem solving and SOP establishment;
Great multi-tasking skills and ability to manage multiple key projects at the same time;
Adaptable, fast learner and highly motivated with experience in operations and management;
Experience in building a project from scratch to finish is preferred;
Experience planning and leading strategic initiatives;
Highly organized and detail-oriented with a proactive work-style;
International work and study experience.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy.

To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach.

We are passionate about this and hope you are too.