Manager, Business Development - Singapore - Doctor Anywhere

Doctor Anywhere
Doctor Anywhere
Verified Company
Singapore

1 week ago

Wei Jie

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Wei Jie

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Description

About Doctor Anywhere
Doctor Anywhere (DA) is on a mission to be the largest tech-enabled, omnichannel healthcare provider in Southeast Asia.

First launched in Singapore in 2017, DA aims to bridge gaps in the healthcare ecosystem through developing innovative solutions and technologies.

In 2021, DA raised SGD$88 million in Series C fundraising (August 2021) and acquired Doctor Raksa, the biggest telemedicine platform in Thailand which further strengthened our foundation for telehealth and healthcare offerings.

Today, DA is present in Malaysia, Thailand, Philippines, Vietnam, Indonesia and India, serving more than 2.5 million (and growing) users across the region.

At DA, we believe in the value of innovation and collaboration.

Grounded in our motto of "Keep Going, Keep Growing", our team strives towards excellence every day, and values diversity in perspectives brought by every member.

Together, we bring quality healthcare to your doorstep


About the team
Our Commercial team is a pivotal component of Doctor Anywhere. We're a tenacious group in charge of a wide range of business development and strategic partnership initiatives.

Our primary job is to establish and expand our collaboration with insurance providers, healthcare agencies and corporate clients in order to provide healthcare to employees and the community.


About the role
This role reports directly to the Vice President, Commercial.

A summary of the key responsibilities and requirements are as follows:


Responsibilities:


  • Build and maintain a pipeline of new business through proactive outreach, managing qualified leads and targeted account mappings
  • Ability to navigate large corporate organizations, network, and sell to multiple buyers within varied layers of an organization
  • Identify upsell opportunities within the existing client base and explore new revenue conversations on new and existing DA products and services.
  • Create strong relationships with key decisionmakers and senior leaders who can help you navigate matrixed organizations
  • Lead an account management cluster for assigned accounts and support team members where required
  • Work closely with internal crossfunctional teams, including legal, finance, marketing, production, and content development to build a funnel for new business opportunities and to resolve issues faced by clients
  • Define strategic 12 year account plan in conjunction with the relevant areas and ensure execution
  • Gather market intelligence, share with relevant areas and identify implications for key clients to ensure appropriate measures are taken to redress
  • Proactively communicate relevant information to various other areas to ensure they have the necessary understanding to make decisions
  • Maintain easy, quick and highquality interactions with all touch points and escalate resolutions in a swift and client centric manner
  • Negotiate, prepare, and issue renewal documentation within agreed timeframes and to ensure favourable outcomes for both parties
  • Drives development and implementation of technical parameters, policies and frameworks for others to work around with
  • Lead, train, and mentor the team on the ground, to serve as both a coach and team player

About you

  • Bachelor's Degree with a minimum of 8 years of progressive business development sales and account management experience in a fastpaced environment, ideally within Healthcare/Insurance environment dealing with large complex client relationships
  • Highly customerfocused individual with outstanding interpersonal and communication skills with proven sales track record and stakeholder's management experience
  • Highly motivated and innovative individual possessing the ability to work under pressure and to continuously meet tight deadlines and service standards
  • Selfstarter, independent, organised with strong business acumen
  • Unquestioned integrity and high standards in the work you do
  • Genuine curiosity and strong desire to continuously learn and grow
  • A startup attitude highly collaborative with an entrepreneurial, rollupyour sleeves attitude, pragmatic, and able to work independently when required
  • Comfortable with ambiguity we're a fastgrowing business and there's always unchartered territories, which is part of the fun. You should be comfortable with it and understand that not everything is 100% defined all the time.

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