Technical Support Officer - Singapore - AXS PTE. LTD.

    AXS PTE. LTD.
    AXS PTE. LTD. Singapore

    2 weeks ago

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    Description
    Roles & Responsibilities

    Job Description

    • Monitor & analyze system performance in accordance to the prescribed processes and procedures
    • Identify & dispatch Field technicians to affected stations island wide
    • Perform data mining & preparation of technical reports
    • List and analyze cases, escalate to relevant department if necessary
    • Suggest appropriate solutions and direct unresolved issues to alternative resources
    • Assist with building management duties when required

    Job Requirements:

    • Minimum GCE "N"/"O" levels, Higher Nitec/Nitec in any industry
    • Possess good computer skills mainly Microsoft Excel, Word & Powerpoint
    • Control Centre/Dispatcher background with analytical skills is an added advantage
    • Pleasant personality, able to work and communicate well with different levels
    • Require to work on shift, including PH & weekends where assigned
    • No experience required, training will be provided
    Tell employers what skills you have

    Outlook
    Word
    Microsoft PowerPoint
    Troubleshooting
    Microsoft Excel
    Analytical Skills
    Dispatching
    Hardware
    Solid Computer Skills
    PowerPoint
    Computer-savvy
    Computer Literate
    Administrative Support
    Excel
    Microsoft Word
    Technical Support