- Process customer orders/enquiries daily by email, fax, or phone call.
- Close follow up with business units on billing; generating monthly report and posting of invoices.
- Coordinate and correspond to customer/sales on the sales order status.
- Coordinate with internal department to ensure smooth deliveries and resolve arising issues in a timely manner.
- Handle export shipments for intercompany and direct overseas customers.
- Prepare the shipping document for Singapore and export shipment.
- Support in investigations of complains to identify root cause and provide solutions.
- Ensure hazardous substance license from customers are valid and adhere to the regulation set by NEA and SPF.
- Ad-hoc duties assigned by manager.
- Min Diploma
- Logistics knowledge and understanding of import/export
- Handling chemicals documentations and deliveries.
- Able to work in a fast pace environment.
- High level of problem-solving skills; Organized, Quality / Meticulous.
- Team player with strong interpersonal and multi-tasking skills that can complete tasks with proper time management.
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Customer Service Agent - Singapore - Recruit Express Pte Ltd
Description
Customer Service Agent
Location: Tuas (company bus from Boon Lay, Jurong east, CCK, Outram, Bedok MRT)
Duration: 12 month contract , conversion possible based on performance
Mon-Fri pm
JOB SCOPE
Requirements:
How to Apply:
send your resume to: or Telegram me @jocelynchan
Jocelyn Chan| Consultant | Recruit Express Pte Ltd (Healthcare & Lifescience)
Company EA Licence number : 99C4599
Personnel EA License: R1331820