Service Relations Officer - Singapore - KIDS INTERVENTION SPECIALISTS (BUKIT TIMAH) PTE. LTD.

KIDS INTERVENTION SPECIALISTS (BUKIT TIMAH) PTE. LTD.

Verified Company

Singapore

1 week ago

Posted by:

Wei Jie

beBee Recruiter

Description

The SKILT Centre - the SpecialKids Intervention, Learning and Therapy Centre established in collaboration with SpecialKids Child Health & Development Clinic, provides a holistic series of programmes that target individuals aged 2 and upwards, through teenage years.

Service Relations Officer

Role & Responsibilities

Greet and meet people coming into The SKILT Centre and direct them to appropriate areas
Efficient handling of call inquiries and providing general information of services in The SKILT centre
Administer registration, take referrals, schedule appointments, and maintain efficient appointments time slots and package sessions
Generate and calculate invoice, record, collect payment, and issuance of receipts on time
Handle changes in billing, refunds, and credits.
Handle closing, settlement, and payment collection
Provide crosscoverage of other Service Relations Officer who may be on leave.
Support operation functions as and when needed
Monitor general hygiene and cleanliness of The SKILT Centre Any other adhoc duties assigned by the management

Requirement

Fresh Diploma holders and work pass holders are welcome
GCE 'O' Level or equivalent with 2 years' working experience in administration, customer service and/or receptionist role
Good interpersonal and communication skills
Advantageous to speak mandarin with parents
Positive working attitude and customer centric mindset
Meticulous and organised with attention to detail
Ability to work independently and as a team.
Enjoy working in fastpaced environment
Proficient in MS Office
Hard working and keen to learn