Servicenow Consultant - Singapore - DXC TECHNOLOGY SERVICES SINGAPORE PTE. LTD.

Description

Job Description

• Lead the design, development, and implementation of ServiceNow solutions to meet business requirements.
• Manage and oversee ServiceNow platform configuration, customization, and integration with other systems.
• Collaborate with cross-functional teams to understand business needs and translate them into technical solutions.
• Provide technical leadership and mentorship to the ServiceNow development team.
• Ensure the stability, performance, and security of the ServiceNow platform.
• Stay updated with ServiceNow releases and new functionalities, incorporating them into the existing environment where applicable.
• Develop and maintain technical documentation, including system architecture, design, and procedures.

Requirements

• Must be a Singaporean citizen due to G50 security clearance requirements by the client.
• Degree in Computer Science, Computer Engineering, Software Engineering, or related discipline.
• Proven hands-on experience with ServiceNow platform implementation and administration.
• Strong programming skills, particularly in Java, JavaScript, or similar languages.
• Good knowledge of ITIL, Risk and Compliance, Project Management related processes.
• Extensive knowledge of ServiceNow modules such as IT Service Management (ITSM: Incident, Change, Problem, CMDB, etc.), ITOM (Service Mapping, Discovery, etc.), ITAM etc.
• Proficient in ServiceNow development, including UI Policies, Business Rules, and Client Scripts.
• Demonstrated leadership and managerial experience with a minimum of 5 years in a supervisory capacity.
• Good communication skills with strong people skills with the ability to interact effectively with stakeholders at all levels. Comfortable working with geographically dispersed offshore and cross-functional teams.
• ServiceNow certifications (ServiceNow Certified System Administrator, Certified Implementation Specialist, etc.) are a plus.