- To create/complete shipment details in our internal transport management system, coordinate with all involved stakeholders + organize transport based on the customer promise, obtain DG approvals where required, escalating discrepancies as required.
- To monitor + report on operational performance of carriers + other vendors as well as ensuring strong data quality is available for timely + accurate customer reporting.
- To create files for consolidation containers (Master).
- To review + ensure alignment of shipping instructions including clarifying any deviations/conflicts while taking country regulations, export compliance, rate + routing information into consideration.
- To issue + accurately submit/issue all required documentation (issue BAL specimen, carrier OBL instructions, VGM and security filings, sales invoices) within 24 hours of departure.
- To ensure departure confirmations (or deviations v. scheduled) are shared with CCLs.
- To release BAL B/L as per Financial Guidelines + working instructions.
- To ensure cost awareness + efficiency through timely, accurate cost/revenue updates including profit maximization by providing cost awareness to the CCLs.
- To check + verify incoming supplier invoices, including initiating + resolving any rate discrepancies.
- To support and resolve claims + disputes.
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Sea Logistics Operational Care Specialist - Singapore - Kuehne+Nagel
Description
It's more than a jobWhen you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But that is not all. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At Kuehne+Nagel, our contribution counts in more ways than we imagine.
How you create impact
You will be joining our Operational Care Team to add your expertise + skills to the delivery of Operational Excellence.
You will be enabling transport activities by executing bookings, entering orders + generating all required export documentation while liaising with our Customer Care Specialists to ensure all requirements are met (in a timely and efficient manner). As always, these activities are in line with all relevant governance + regulatory requirements.
What we would like you to bring
As an employer, Kuehne+Nagel stands for equal opportunity and we are committed to diversity in our teams with regards to people with disabilities. We believe that you can make a valuable contribution to Kuehne+Nagel and look forward to receiving your application.
Who we are
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.
As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.
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Care Specialist
Only for registered members Singapore
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Care Specialist
Only for registered members Singapore
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Care Specialist
Only for registered members Central Region
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Customer Care Specialist
Only for registered members Singapore
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Customer Care Specialist
Full time Only for registered members Singapore
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Customer Care Specialist
Full time Only for registered members Singapore
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Specialist, Customer Care
Only for registered members Singapore
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Specialist, Customer Care
Sysmex Asia Pacific- Singapore
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Customer Care Specialist
Only for registered members Singapore, Singapore, Singapore
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Specialist, Customer Care
Only for registered members Singapore
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Patient Care Specialist
Only for registered members Singapore
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Client Care Specialist
Panerai- Singapore
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Customer Care Specialist
Only for registered members Central Region
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Client Care Specialist
Full time Only for registered members Singapore
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Air Logistics Operational Care Specialist
Only for registered members Singapore
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Sea Logistics Operational Care Specialist
Only for registered members Singapore
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Sea Logistics Operational Care Specialist
Only for registered members Singapore
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Air Logistics Customer Care Specialist
Only for registered members Singapore
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Senior Premier Customer Care Specialist
Only for registered members Singapore
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Customer Care Specialist, APAC HNC
Only for registered members Singapore