IT Support Engineer - Singapore - Glints Pte Ltd

Glints Pte Ltd

Verified Company

Singapore

4 weeks ago

Posted by:

Wei Jie

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Description

We are looking for a IT Support Engineer. The company is a company that provides software solutions. For this position, you will report to Project Manager.

As an IT Support Engineer, you will:

Provide technical support to clients and colleagues through answering incoming calls pertaining to hardware or software issues
Have knowledge on the organisation's software products and understanding of clients' business workflow to troubleshoot issues that were raised
Instruct users in the appropriate use of equipment, software, etc.
Monitor incoming job orders, etc.
Communicate with company employees on their varying technical or nontechnical levels of understanding of computer equipment in the pursuit of solving problems and providing support
Assist Project Manager in ensuring job orders assigned are executed and resolved
Comply with company policies and procedures
Perform other adhoc duties as assigned.

Requirements:

1 years or above full time experience.
Proven experience as an IT support staff or similar role
Strong understanding of computer systems, mobile devices and other tech products
Knowledge of troubleshooting techniques and problemsolving skills
Strong communication skills and ability to explain technical issues to nontechnical staff
Ability to work independently and as part of a team
Bachelor's degree in Computer Science, Information Technology or related field.

Salary:
$2, $4,500.00 per month

Schedule: