Customer service officer jobs in Singapore

客户对接匹配:负责客户资源筛选匹配对接,促成双方约会; · 客户咨询响应:及时跟进及回应客户咨询,解答疑问并妥善处理问题; · 投诉处理协助:记录客户投诉建议,安抚客户情绪,跟进处理进度并反馈结果, · 作为公司代表处理部分客诉相关事宜; · 跨部门协调:与相关部门沟通,协调资源解决客户问题; · 团队相关工作:参与团队培训会议,协助优化客服流程; · 经验:有客服类实习/工作经历者优先; · 有处理小额法庭案件经验优先; · 法律或行政专业优先; · 技能:熟练操作办公软件; · 能力:具备良好的沟通表达能力和服务意识,能耐心处理客户需求; · 素质: ...

Handle membership enquiries via phone calls and emails on daily basis. Input and maintain up-to-date membership records, account status, members' particulars and account service requests received from members into CMS on a daily basis. Follow up and collect membership entrance fe ...

The Job: · Handle booking of golf slots for members and corporate members · Perform registration and issuance of course tickets · Keying in of golfers' scorecards · Answering of phone enquiries · Tally all transactions made for the day and ensure errors are amended and accountabl ...

Handle membership enquiries via phone calls and emails on daily basis. Input and maintain up-to-date membership records, account status, members' particulars and account service requests received from members into CMS on a daily basis. · ...

Oferta de job pentru un officer de serviciu clienți ênci casier este o oportunitate de a lucra într-o echipâ multinaționalà și diversificată. · Execută operațiuni de schimb valutar · Execută operațiuni de remitere · Administră propriul fond (SGD/valute străine) · Are experiență d ...

We are seeking Customer Service Officers to join our team and be the first point of contact for our customers. This role plays a key part in delivering exceptional service, addressing inquiries, and supporting our sales and operations teams. · Handle incoming calls, emails, and w ...

We are looking for Part-time Customer Service Officers to work together with us in a great & positive working environment at our tuition centre in the North Area, Admiralty (Woodlands Galaxy CC). · Provide friendly and professional assistance to students, parents, and visitors en ...

As our Customer Service Officer, you'll be the face of our cultural spaces and helping shape exceptional moments across our dynamic venues. · Perform frontline customer service duties, including reception and handling general inquiries via phone and in person. · Represent the ven ...

The Customer Service Officer will be responsible for providing exceptional customer support, ensuring customer satisfaction, and enhancing the overall customer experience on a day-to-day basis. · Interpersonal Skills, Customer Satisfaction, and Customer Support · Customer Service ...

HS GROUP is seeking a talented and dedicated Chinese Speaking Customer Service Officer (Air Freight) to join our Customer Service Team in the Jurong East Region. · Responding to China-based freight customer inquiries and requests in a timely and professional manner · Processing a ...

We are looking for a dynamic retention officer to help us retain our core customer base. In this role, you will interact with our customers, understand the issues they face, and gather feedback on how we may improve our products or services in order to retain their business. Ulti ...

Customer Service Officer · INCO: Cushman & Wakefield · ...

We are committed to delivering exceptional, well-rounded English enrichment that empowers our students to succeed academically and beyond. As a Customer Service Officer, you'll provide personalised support, build lasting relationships, and contribute to a positive, collaborative ...

Customer Service Officer provides professional support to customers via phone and assists with administrative tasks. · ...

Support daily customer service, including complaints, update and submit reports, prepare logistics billings and handle ad-hoc tasks. · Support daily customer service, including complaints · Update and submit daily/monthly reports to customers · Prepare simple draft logistics bill ...

We are looking for Customer Service Officers for a leading banking industry. You will be responsible for delivering excellent service over the phone by assisting customers with their banking-related inquiries, identifying opportunities to cross-sell, and ensuring a smooth custome ...

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company. · Attend to phone-in enquires and/or emails and correspondences from the Public. · Resolve enquiries in a tim ...

Work life balance, friendly & supportive team culture, and AWS + VB + Allowance. · Handle feedback, complaints and resolve issues promptly · Manage day-to-day office administration (filing, record-keeping, data entry) · Ensure smooth daily operations of the check-in reception and ...

Customer Service Officer provides general administrative support and assists with ad-hoc duties as assigned. · Handle data entry tasks accurately and efficiently · Manage incoming leads and respond promptly to customer enquiries · Record customer enquiries and relay information t ...