IT Operation Specialist - Singapore - SAMSUNG SDS ASIA PACIFIC PTE. LTD.

SAMSUNG SDS ASIA PACIFIC PTE. LTD.

Verified Company

Singapore

2 weeks ago

Posted by:

Wei Jie

beBee Recruiter

Description

**Responsibilities

As an IT Specialist, your responsibilities involve:

Assist IT Service Delivery Specialists and Analyst in resolving complex IT Infrastructure issues
Support and maintain the IT Infrastructure security standards to be compliant with the company security policy
Support and maintain the IT Infrastructure systems and data access
Support and maintain the IT Infrastructure asset management including Hardware lifecycle management and SW licensing
Support the appropriate level of service for a centrally provided and maintained IT Infrastructure for: server, clients, printers and other standardized peripherals, data communication (LAN, WAN, WLAN, VPN access and required components), voice communication (local and remote)
Act as a local point for all IT issues (Infrastructure and Application)
Build the relationship between IT and the Business to become the trusted partner for delivering value and high levels of Service
Establish good working relationship with users and other sources of support and assistance
Follow and enforce company policies regarding IT management, security, standards and procedures
Support and maintain the IT Infrastructure audit compliance
Provide information and assist innovation team with IT budgeting and cost control
Security / Infra Operation:
Planning and proposing IT investment for each IT parts (PC / Network / Server / Security / IT Service)
Supporting internal/external Audit, Security, Compliance
IT Asset Management
OA Operation:
PC and IT hardware and software maintenance: Setup / Configuration / Trouble shoot
1st Level Support for MIS, groupware, SAP
Conference Support: Knox Meeting / Phone / CV Support
Other IT Device Monitoring and Management: CCTV, T&A System, Smart TV, VC
Server Operation:
Monitoring Server status: H/W, S/W, DISK
Update Server S/W (Win Update, V3 Update, Prevent the risk case)
Active Directory Server: Global AD User management, Password Management
Domain Server: Domain management
Security Solution Management

Qualifications

Bachelor's degree (Statistics, Computer Science, Mathematics, Economics, Analytics, or Applied Mathematics are preferred)
Minimum of 4 years' related IT operation experience
Basic SAP knowledge and experience required
Jira/Confluence/Salesforce experience preferred