Rdp - Assistant Manager, Risk - Singapore - PayU

PayU

Verified Company

Singapore

2 weeks ago

Posted by:

Wei Jie

beBee Recruiter

Description

About PayU

PayU, a leading payment and Fintech company in 50+ high-growth markets throughout Asia, Central and Eastern Europe, Latin America, the Middle East and Africa, part of Prosus group, one of the largest technology investors in the world is redefining the way people buy and sell online for our merchants and millions of consumers.

As a leading online payment service provider, we deploy more than 400 payment methods and PCI-certified platforms to process approximately 6 million payments every single day.

Thinking of becoming a PayUneer and you are curious to know more about us? Read more about the life in PayU here

Red Dot Payment is looking for an Assistant Manager - Risk to join our team

Investigate and resolve disputes and chargebacks in accordance with company policies and regulatory requirements
Establish and/or enhance control processes for chargebacks and dispute management in accordance with company policies and regulatory requirement
Perform fraud and transaction monitoring in accordance with company policies and regulatory requirements
Coach junior team member/s in the areas of fraud and transaction monitoring and maintain a high standard of performance, productivity and service quality
Identify opportunities to improve productivity, efficiency and service quality
Liaise with internal departments as well as external merchants and partners to proactively manage and resolve feedback and queries promptly
Ensure company's policies and guidelines are strictly adhered to
Participate in special projects as required

Requirements:

Relevant educational qualifications with experience in the Payments or ecommerce industry, specifically in the area of cards chargeback processing and merchant operations
Sound knowledge of Cards scheme rules
Good analytical skills to analyze complex data and problem solve
An organised team player with good interpersonal and communication skills

Red Dot Payment is a payment gateway/solutions company founded in Singapore, with footprints in various countries such as Australia, Indonesia, Taiwan, Thailand and more to come.

We are a part of PayU - a leading financial services provider in global growth markets, with operations in Asia, Central and Eastern Europe, Latin America, the Middle East and Africa.

Our mission is to provide solutions to our clients' online payment needs.

Designing a Payment technology system around a solid understanding of our clients' specific business process is one of our core competencies.

We believe that the people in our team is the core of the Company. Join us in our exciting journey as we expand and grow our business.

About us:

Our Commitment To Building A Diverse And Inclusive Workforce

As a global and multi-cultural organization with varied ethnicities thriving across locations, we realize that our responsibility towards fulfilling the D&I commitment is huge.

Therefore, we continuously strive to create a diverse, inclusive and safe environment, for all of our people, communities and customers.

Our leaders are committed to create an inclusive work culture which enables transparency, flexibility and unbiased attention to each and every PayUneer so they can succeed, irrespective of gender, color or personal faith.

An environment where every person feels they belong, that they are listened to, and where they are empowered to speak up.

At PayU we have zero tolerance towards any form of prejudice whether a specific race, ethnicity, or of persons with disabilities or the LGBTQ communities.