Assistant Manager, Customer Service - Singapore - Cadmus Resources

Cadmus Resources
Cadmus Resources
Verified Company
Singapore

2 weeks ago

Wei Jie

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Wei Jie

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Description

Leading Asset Management Company:

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Vibrant Working Environment:

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AWS + Performance Bonus

Responsibilities:


  • Responsible to assist the Customer Service Manager in overseeing the daily operations of the Concierge team.
  • Ensure the smooth operations of all Concierge counters and main lobby experience.
  • To provide quality service to the tenants, visitors and shoppers.
  • Aid Management in the handling of conflicts in a timely manner.
  • Propose manpower deployment to the Customer Service Manager during daily operations and major events and ensure that operations are being carried out smoothly.
  • Provide onthejob training to new concierge.

Requirements:


  • Minimum 57 years of concierge, hospitality, or servicerelated experience.
  • Must be fluent in English. Other language skills will be a plus.
  • Must possess outstanding guest service skills, both verbal and written communication skills.
  • Strong interpersonal and problemsolving abilities.

Working Location:
Raffles Place


Working Hours:
Mon

  • Fri 8.30am 6.00pm
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