Desktop Support Engineer - Singapore - ALPHAEUS PTE. LTD.

ALPHAEUS PTE. LTD.
ALPHAEUS PTE. LTD.
Verified Company
Singapore

2 weeks ago

Wei Jie

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Wei Jie

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Description

Responsibilities:


  • Responsible for providing IT infrastructure related onsite support
  • Provide first level onsite support through the helpdesk system and coordinate with higher level support team in problem solving
  • Manage customer expectations and achieve customer satisfaction
  • Familiarity with Basic MS Office Applications (Word, Excel, Outlook, PowerPoint)
  • Basic administration of Active Directory and File Sharing Any other adhoc duties as required or assigned

Requirements:


  • Diploma in IT Technology or its equivalent
  • Minimum of 1 year of working experience in related field
  • Experience in setting up Desktop/Laptop, Imaging Software and Network Printer
  • Experience in Helpdesk support is a plus
  • Basic knowledge of IT infrastructure related, Desktop/Laptop/Network/Wifi
  • Basic knowledge of Network, Server and Security will be an advantage
  • Knowledge of Microsoft Office and Operating System is required
  • Effective written and verbal communication skills
  • Strong interpersonal skills
  • Proactive with ability to work independently
  • Willing to learn and take on new challenges
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