Livestream Technician, Global IT Services - Singapore - Amazon Asia-Pacific Resources Private Limited (Singapore)
Description
2+ years of livestreaming support experience- Strong understanding of livestreaming software
- Familiarity in AWS livestreaming products (Elemental MediaLive, MediaPackage).
- Knowledge of streaming media protocols: HTTP Live Streaming (HLS), DASH, RTMP, SRT, etc.
- Knowledge/experience in a range of VC/AV equipment.
- Excellent communication (oral and written), interpersonal and presentation skills.
Additionally, the team member will have strong organizational skills, calendaring, self-accountability, ability to work across multiple teams and cultures, demonstrate impeccable customer service and be energetically driven to meet the needs of our customers and team.
Key job responsibilitiesResponsibilities include:
- Prompt, thorough, professional communication with team, Client, and business partners.
- Raising the bar at the level of production and design applied to daily livestreams/recordings.
- Any additional responsibilities assigned by management.
Pre-event:
- Reaching out and touching base with local building AV and event POC.
- Connecting and testing remote locations with local systems.
Event execution:
- Launch timely events for livestreams and recordings
- Ability to make executive decisions on audio and video productions levels in a wide variety of event situations.
- Optimizing systems for best quality attainable.
- Dynamically flex to Client needs and complications.
Post-event:
- Touch base with organizer post event.
- Provide simple edits and deliver recordings to organizers.
- Upload metrics for each event.
- Provide edits of any recordings needing additional postproduction.
- Professional qualification in livestreaming/AV or related field, or equivalent experience.
- Experience in troubleshooting with critical problemsolving skills.
- Proficient with Adobe Creative Cloud suite (Premiere, After Effects).
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