Customer Service Officer - Singapore - FRESVER BEAUTY PTE. LTD.

FRESVER BEAUTY PTE. LTD. Singapore

2 weeks ago

Description

Roles & Responsibilities

Job Descriptions:

Report directly to Branch Manager
Responsible to deliver and provide Quality Services.
To make cold call and any new leads call provided by the company.
Follow up on customer request, appointment, enquires, call, complaints and confirmation promptly.
Re-confirm customer's appointment a day before their treatment.
After treatment (three days) to follow-up service call to customer.
To ensure the cleanliness standards at reception area.
Daily data entry for customers, staff and print report for compilation.
Issuing of invoices and service rendering.
Generation of daily reports.
Provide administrative support.
Perform other duties as maybe assigned by superior from time to time.
Any assignments given from time to time by the Company

Job Requirements:

At least 2 years' experience in beauty services
Ability to work in a fast-paced environment with minimum supervision and multi-task
Strong verbal and written communication skills
Willing to work retail hours, weekends and public holidays

Tell employers what skills you have

Microsoft Office
Microsoft Excel
Interpersonal Skills
Treatment
Job Descriptions
Administration
Data Entry
Good Communication Skills
Rendering
Administrative Support
Team Player
Microsoft Word
Customer Service
Customer Service Experience

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