Senior Supervisor - Singapore - KERJA HOLDINGS PTE. LTD.

KERJA HOLDINGS PTE. LTD.
KERJA HOLDINGS PTE. LTD.
Verified Company
Singapore

1 month ago

Wei Jie

Posted by:

Wei Jie

beBee Recruiter
Description

Responsibilities:

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Reservation Management:Handle reservations and inquire about the purpose of the visit.
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Guest Interaction:Greet guests promptly with courtesy, maintaining eye contact, a smile, and good body posture.
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Menu Presentation:Present the menu, share promotions, specials, and inform guests about unavailable items.
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Order Processing:Take food and beverage orders, repeat them to guests, and communicate the estimated time to serve.
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Mise-en
  • Place Supervision:Supervise the preparation and topping up of mise en place for the side station.

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Point-of
  • Sale Efficiency:Key in orders efficiently in the Point of
  • Sale system.
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Inventory Management:Supervise the checking of food and beverage inventories to ensure consistency and accuracy.
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Compliance:Ensure adherence to Food & Beverage Safety and Hygiene policies and procedures.
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Operational Oversight:Supervise opening, operating, and closing procedures.
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Standard Maintenance:Ensure systems are in place to maintain required standards of professionalism, cleanliness, and service delivery.
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Team Management:Delegate duties and responsibilities to servers and captains.
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Company Procedures:Ensure staff adheres to all company procedures.
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Daily Briefing and Events:Assist the manager in daily briefings, oversee the administration, and participate in planning and organizing special events.
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Operations Improvement:Supervise the implementation of plans to improve and standardize all aspects of operations.
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Team Development:Ensure thorough induction, mentoring, and training of new team members in collaboration with the Restaurant Manager, Assistant Restaurant Manager, and Bar Manager.
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Communication Excellence:Ensure excellent communication within the restaurant.
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Positive Workplace Culture:Demonstrate a positive attitude in the workplace and understand and act on team members' motivations to help them perform at their best continually.

EA License 22C1383

EA Personnel R
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