Jobs

    Customer Service Assistant - Singapore - Nexus Management Services Pte. Ltd.

    Nexus Management Services Pte. Ltd.
    Default job background
    Full time
    Description

    Customer Service Assistant - Pandan Road - 5 day week -Singaporeans only

    • Handling all incoming customer queries and questions
    • Providing the appropriate service and information or referring clients to another department
    • Referring problematic issues that they cannot solve to management
    • Resolving customer complaints and issuing refunds as needed
    • Maintaining an accurate Customer Relationship Management (CRM) database by entering and updating client information
    • Providing quotations and checking product availability
    • Handling payment transactions
    • Adhering to a company's policies and procedures at all times when assisting customers

    Requirement:

    . Secondary education

    . Good communication skills


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