- Lead the design and evolution of our regional network infrastructure, ensuring alignment with our central strategy and policies.
- Architect and supervise the deployment of enterprise-level network hardware, including firewalls, switches, and wireless access points from leading manufacturers.
- Serve as the primary network contact for entities within the region, both existing and new members of our shared office spaces.
- Conduct proactive analysis of network traffic and performance to pinpoint and address bottlenecks or potential security threats.
- Develop and execute network security strategies in close collaboration with security teams to safeguard critical assets.
- Manage Network Inventories and maintain the readiness of critical equipment warranties/maintenance across the network.
- Create and uphold comprehensive network documentation, change management protocols, and disaster recovery plans.
- Lead network troubleshooting initiatives, mentor team members, and conduct in-depth root cause analysis for complex issues.
- Act as the regional network expert for the central network team, particularly for the Singapore Telco node, potentially extending to other Asian and global nodes.
- Handle on-site operations for the Singapore Telco Node on behalf of the central network team.
- Coordinate network-related projects for the Singapore Telco Node, preparing configurations and collaborating with vendors and central teams for successful execution.
- Ensure regional adherence to network standards set by the central team and communicate new network topics from regional entities to the central team.
- A minimum of 10 years' in-depth experience in network administration, including roles involving leadership or mentorship.
- Expertise in network protocols (TCP/IP, BGP, OSPF, etc.), network security principles, and firewall technologies (Cisco/Huawei Routers, Switches, Meraki MX/MS, FortiGate, Palo Alto Networks).
- Exceptional troubleshooting and analytical skills capable of swiftly resolving intricate network disruptions.
- Strong communication and collaboration skills, effective with both technical and non-technical stakeholders.
- Proven experience in a multinational and complex organizational setting, working across diverse teams.
- Customer-focused approach with a commitment to problem-solving and continuous service enhancement.
- Ability to manage multiple projects, prioritize tasks effectively, and deliver results in a dynamic environment.
- Proficiency in leading P1/P2 Incidents to aid in the resolution of network incidents.
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Technical Lead
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