Business Support Officer - Singapore - Peoplebank

Peoplebank
Peoplebank
Verified Company
Singapore

3 weeks ago

Wei Jie

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Wei Jie

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Description

Business Support Officer - Credit Card

  • 12 months contract
  • Office location: East

The Client

  • MNC Bank

The Opportunity

  • Facilitates screening requirements of portfolios, including preparation of MIS and compliance of SLA
  • Coordinate MCA testing, review MCA test results and highlight business issues, if any.
  • Review of documents for submission to AO, for example, add on forms, credit limit increase etc
  • Fulfill manual tasks, for example, rebate calculation and fulfillment, statement regeneration etc.
  • Support notifications (letters) to customers for Annual Reviews and the company's Screening.
  • Assist with Early Warning and Due Diligence actions.
  • Manage ESMS queue to ensure timeliness of customer issues resolutions.
  • Manage letters and instructions from customers, monitor timely execution of instructions, ensure customer experience is within set standards.
  • Assist onboarding process for new hires and exit process for resigned staff.
  • Manage & monitor unit expenses & stationery

Your Background

  • Degree in Business Management; Banking or Finance or equivalent.
  • Possess at least 2 years of relevant experience.
Peoplebank Singapore Pte Ltd, EA
Licence Number: 08C5248


EA Licence: 08C5248
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