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    Assistant / Senior Assistant Programme Manager, GEO - Singapore - Singapore Management University

    Singapore Management University
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    Full time
    Description

    Job Description

    • This position is forCentre for Global Education & Opportunities (GEO).
    • Stakeholder Management
      • Develop and manage relations with partner universities through regular communications.
      • Facilitate annual placement projection and negotiation exercise with partner universities.
    • Programmes and Events Management
      • Plan and execute events such as SMU's Study Abroad Fair and other student outreach and programme publicity initiatives, as well as orientation and farewell activities for inbound/outbound students.
      • Provide necessary support and guidance to the students (outbound SMU students and inbound international students) throughout the programme which includes managing the team's role-based mailbox and answering programme-related enquiries.
      • Conduct surveys, analyse findings and prepare reports on students' study abroad or study at SMU experiences, and learning outcomes.
      • Work closely with SMU Office of Safety and Security (OSS) to ensure full compliance with study abroad safety protocols.
    • Special projects
      • Work together with the team to improve and enhance effectiveness and efficiency of operational/work processes,
      • Lead and manage various programme related projects, to assemble teams to deliver on these projects.

    Qualifications

    • Diploma or degree holder, preferably with programme delivery and event planning/management experience.
    • Familiarity with operations in the global education sector.
    • At least 1 to 2 years of experience in developing and running global student programmes at the university level and/or managing cross-cultural student events.
    • Excellent written and oral communication skills, confident and effective in cross-cultural settings.
    • Driven self- starter with strong analytical, critical thinking and problem-solving skills.
    • An exemplary team player who is resourceful, resilient and thrives in a fast-paced, results-oriented, and ambiguous work environment.
    • Meticulous, has an eye for detail and appreciates the value and need for thorough planning and good documentation.
    • Able to manage multiple and competing tasks within deadlines with a high degree of accuracy.
    • IT and social media-savvy.
    • This position is forCentre for Global Education & Opportunities (GEO).
    • Stakeholder Management
      • Develop and manage relations with partner universities through regular communications.
      • Facilitate annual placement projection and negotiation exercise with partner universities.
    • Programmes and Events Management
      • Plan and execute events such as SMU's Study Abroad Fair and other student outreach and programme publicity initiatives, as well as orientation and farewell activities for inbound/outbound students.
      • Provide necessary support and guidance to the students (outbound SMU students and inbound international students) throughout the programme which includes managing the team's role-based mailbox and answering programme-related enquiries.
      • Conduct surveys, analyse findings and prepare reports on students' study abroad or study at SMU experiences, and learning outcomes.
      • Work closely with SMU Office of Safety and Security (OSS) to ensure full compliance with study abroad safety protocols.
    • Special projects
      • Work together with the team to improve and enhance effectiveness and efficiency of operational/work processes,
      • Lead and manage various programme related projects, to assemble teams to deliver on these projects.


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