- Excel in delivering Legendary Quality Experience to all guests while attending to their needs and requests. Provide superb recommendation for wine and dine, entertainment, tourist attractions, airline ticketing, arts and any other information.
- Ensure that GSAs/GSEs/HSEs attend to guest's travel and transport requests accordingly
- Provide Concierge- related trainings to Concierge/Baggage & Front Office Team
- Oversee the whole Concierge Team in the absence of the Assistant Concierge Manager/Concierge Manager
- Ensure that colleagues are well- groomed and arrives for daily duty promptly.
- Coordinates with third-party vendors when necessary
- Do outside errands / taking of guests to destinations (eg clinic /shops etc)
- Well informed on all activities within and outside the hotel
- Manages and ensure that the front driveway is free of traffic congestion and car valet services are of highest standard
- Supervise the Baggage and Doormen Team in ensuring that proper arrival and departure standards are provided to all guests and that VIP guests are assisted
- Maintain complete and readily accessible files and records necessary for effective operations and future references
- Participate and be actively involved in Les Clefs d'Or activities to ensure good connections and network of information are maintained and enhanced
- Update and disseminate information about the Arts, Culture & Entertainment activities, shopping and places of interest in Singapore so as to provide guests with accurate information and capability in securing tickets or admission for guests to these activities
- Address special guest preferences and ensure this information is communicated to be recorded in guest history profiles
- Well-versed with Mandarin Oriental Hotel Group goals and information.
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Concierge Supervisor
3 weeks ago
MARINA BAY HOTEL PRIVATE LIMITED Singapore**Scope of Position** · - Excel in delivering Legendary Quality Experience to all guests while attending to their needs and requests. Provide superb recommendation for wine and dine, entertainment, tourist attractions, airline ticketing, arts and any other information. · **Duties ...
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Concierge Supervisor
3 weeks ago
GRANMIL HOLDINGS PTE LTD SingaporeRespond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure satisfaction. Supply gu ...
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Concierge Supervisor
5 days ago
Marriott International, Inc Singapore**Job Number** · **Job Category** Rooms & Guest Services Operations · **Location** The Singapore EDITION, 38 Cuscaden Road, Singapore, Singapore, Singapore · **Schedule** Full-Time · **Located Remotely?** N · **Relocation?** N · **Position Type** Non-Management · *** · Respond t ...
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Building Supervisor/concierge
2 weeks ago
HIKARI REAL ESTATE PTE. LTD. Singapore**Role Description**: · This role is to support the Asset Manager in running the building operations on a day-to-day basis, while acting as the main interface between the landlord, tenants, agents and visitors to the building etc. This is a small boutiques-sized Grade-A office bu ...
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Concierge Supervisor
6 days ago
Mandarin Oriental Hotel Singapur, Singapore Full timeConcierge Supervisor · Apply now Position: Concierge Supervisor (Full time #539042) · Property / Office: Mandarin Oriental, Singapore · Location: Singapore · Responsibilities: · Ensure that GSAs/GSEs/HSEs attend to guest's travel and transport requests accordingly · Provide Co ...
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Guest Relations Executive
3 weeks ago
CBRE SingaporePosted- 01-Aug-2023- Service line- GWS Segment- Role type- Full-time- Areas of Interest- Customer Service, Property Management- Location(s)- Singapore - Singapore**JOB SUMMARY** · Works under direct supervision, provides routine reception and administrative support to an office.* ...
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Customer Service Officer
3 weeks ago
ROCK PRODUCTIONS PTE LTD SingaporeReporting to the Marcom Manager/ Snr Marcom Executive, the key role of the Snr Customer Service Assistant is to: - Handle systems relating to shopper management and reward programs · - Provide assistance and general information to shoppers at the Concierge Desk · - Handle the adm ...
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Customer Service Officer
2 weeks ago
ROCK PRODUCTIONS PTE LTD Singapore**_Reporting to the Marcom Manager/ Snr Marcom Executive, the key role of the Customer Service Officer is to: _** · - Handle systems relating to shopper management and assist in mall inspection · - Assist CMO in tenant relation matters (E.g. Facilitate tenant's request and issuan ...
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Customer Service Officer
2 weeks ago
ROCK PRODUCTIONS PTE LTD Singapore**_Reporting to the Marcom Manager/ Snr Marcom Executive, the key role of the Snr Customer Service Assistant is to: · - ** · - Handle systems relating to shopper management and reward programs · - Provide assistance and general information to shoppers at the Concierge Desk · - Ha ...
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Bell Captain
1 week ago
CARLTON CITY HOTEL (SINGAPORE) PTE. LTD. Singapore**Responsibilities**: · 1. Supervises Bellman to ensure all luggage /items are delivered /collected efficiently through the following actions: · - conducts regular training and daily roll call in regards of Hotel's product knowledgeand hotel's vicinity information. · - updates th ...
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Chef Concierge
3 weeks ago
Pan Pacific Hotels Group Singapore**Singapore*** · **Pan Pacific Orchard, Singapore*** · **Rooms*** · **Job Grade**: · Full-time · The **Pan Pacific Orchard **presents the pinnacle of design by award-winning WOHA, located in Singapore's prime district Orchard Road. · The 23-floor destination hotel redefines the c ...
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Building Manager
2 weeks ago
Macdonald & Company Singapore**Location**: · **Singapore** · **Salary**: · **Salary + benefits + bonus** · **Job Type**: · **Permanent** · **Reference**: · **69959** · **Job Summary**: · Seeking a dedicated and personable individual as a Building Supervisor/Concierge for a boutique-sized Grade-A office build ...
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Hospitality Supervisor
2 weeks ago
REXY MANPOWER SUPPLIES PTE. LTD. SingaporeOur client is seeking a dynamic and experienced Hospitality Supervisor to lead a team of concierge, receptionists, baristas and pantry attendants in their daily operations. This is a great opportunity for someone who is passionate about the hospitality industry and is looking to ...
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Ramp Services Agent
1 week ago
WINGSOVERASIA PTE. LTD. Singapore**Responsibilities**: · - Perform day-to-day flight concierge and operations support duties and serve as point of contact · - Receive, track and coordinate requests for flight concierge, flight support including membership flight. · - Provide ground logistics and manpower assista ...
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Woodlands Health Singapore-Family Group: Administration · **1. **JOB PURPOSE** · Visitor & Lobby Management Operation is responsible for the overview review, update and implementation of visitor management according to MOH visitor management protocol and guideline; providing a safe environment for patient ...
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Customer Service Officers
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The Grassroots' Club Singapore**Job Responsibities**: · - Responsible for the day-to-day operations of Member Counter / Concierge. · - Handle general enquiries over the counter or via phone calls. · - Liaise with operations team on facility maintenance. · - Registration of members and guests using the facilit ...
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Workplace Experience Ambassador
3 weeks ago
CBRE SingaporePosted- 12-Apr-2023- Service line- GWS Segment- Role type- Full-time- Areas of Interest- Customer Service- Location(s)- Singapore - Singapore**Essential Duties and Responsibilities** · - Provides coordination and support for delivery of Workplace Services. · - Services include, b ...
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Senior Officer, Security
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ASCOTT INTERNATIONAL MANAGEMENT PTE LTD Singapore**Senior Officer, Security** · You will maintain and enhance the security and surveillance of our Serviced Residence, ensuring that it adheres to the necessary regulations. You will report directly to the Manager or Assistant Manager, Security. · **Responsibilities** · You will: ...
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Operation Executive
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ASIAN ALLIANCE RADIATION & ONCOLOGY PTE. LTD. SingaporeWe are a Singapore Oncology Specialist Group focussing on the use of state of the art technology to offer targeted and non-invasive treatments for our cancer patients. · We are looking for Clinic Business Office Receptionist to join our growing and dynamic team. If you are a form ...
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Receptionist
3 weeks ago
CBRE SingaporePosted- 03-Aug-2023- Service line- GWS Segment- Role type- Full-time- Areas of Interest- Customer Service, Facilities Management- Location(s)- Singapore - Singapore**JOB SUMMARY** · Provides administrative support to a department or office location. Provides support for reception ...
Concierge Supervisor - Singapore - MARINA BAY HOTEL PRIVATE LIMITED
Description
Roles & ResponsibilitiesScope of Position
Duties and Supporting Responsibilities
Negotiation
Front Office
Lifestyle
Concierge Services
Entertainment
Housekeeping
VIP
Property
Books
Airline Ticketing
Wine
Excel
Wellbeing
Customer Service
Timekeeping
Ability To Learn