About Andrea Chen:
Passionate nutritionist with 5+ years relevant experience. Skilled in customer service and product training. Fast learner, strong team player, customer centric and ready to go extra mile. Looking for better career prospects and progression to apply knowledge gained from experience.
Experience
Develop & deliver training (induction, enrichment, new product trainings) to internal & retail staff. Conduct in-store coaching to boost productivity, increase compliance and improve communication. Conduct & support corporate health talks on health & nutrition topics. Mentor and provide guidance to junior team members. Provide consultation & attend to nutrition- and product-related enquiries via various channels (phone calls, emails, live chats etc.). Ensure timely response to customers’ enquiries, feedbacks, appeals etc.
Education
Bachelor’s Degree of Health Sciences (Honors) (Nutrition)
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