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Angellic Yancha

Angellic Yancha

Customer Service Agent

Tourism / Travel / Hospitality

Singapore

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About Angellic Yancha:

In search of a position in the tourism and hospitality industry where I can use my knowledge, skills, and experience to make a significant contribution to the company's growth and success while maintaining my integrity and work ethic. I bring two years of dedicated experience as a Customer Service Agent at Philippine Airlines and developed exceptional customer service skills, ensuring a positive experience for passengers and I consistently demonstrated efficiency and attention to details. I constantly seek opportunities to improve my expertise and my dedication to learn new skills.

Experience

I have two years of dedicated experience as a Customer Service Agent at Philippine Airlines. Prior to that, I completed an internship as a Food and Beverage Attendant at Dusit Thani Hotel Manila. I bring a strong build foundation in customer service and hospitality managament.

During my role at Philippines Airlines and Dusit Thani Hotel Manila, I have developed a deep understanding of the importance of providing exceptional customer service and creating memorable experiences for guests. My experience has equipped me with excellent communications skills. The ability to remain calm under pressure and a commitment to ensuring that very guest feels valued and well taken care of. In addition to my hospitality experience, I am highly organized, detail oriented and proficient in various software systems. I am confident that my skills and experience makes me a strong candidate for your company.

Education

Graduated at Our Lady of Fatima University in Bachelor of Science In International Tourism Management 

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