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Customer Service / Support
Benjamin Wong

Benjamin Wong

Digital content creator


About Benjamin Wong:

Hello! My name is Benjamin and currently I am a full time diploma year 3 student undertaking the course of mass communication. 



 2022 - 2023 

Art Science Museum ( Usher )

  • Assist in ticketing information 
  • Guarding the exhibitions
  • Getting young children to queue in line 
  • Providing customer oriented service to guests


2020 - 2020 


Singapore General Hospital (Temp Screener)


  • Assist visitor with health declarations 
  • Ensure visitor scan safe entry using NRIC
  • Direct visitor to hospital blocks
  • Handling visitor enquires


2017 – 2018

SATs Ltd

  • Assisting guests with their boarding passes
  • Providing smooth departure and arrival process
  • Providing meet and assist services
  • Provide enquires to guest




Yellow Ribbon Project

  • Promoting primary school artwork to visitors and 

Providing small booth tours to the visitors  



Pictureworks @ Universal Studios Singapore

  • Assist Guests in buying products 
  • Crowd Control
  • Deliver good customer service skills 



Singapore Formula One
- Assisting in the F&B stores selling of the foods



Sentosa Buskers Festival

- Ushers visitors to the stage area 

- Assisting in the information booth, directional assistance 

- Setting up/tearing down game stalls




-Assisting in giving out information

-Giving Out Flyers 



OKTO Soccer Tournament

- Usher players to the matches and usher the visitors to the viewing area





​​2022 - Current 

Republic Polytechnic 

Diploma in Mass Communication 

2016 – 2018  -

ITE West College

Higher NITEC in Passenger Services


2014 - 2016

ITE West College

NITEC in Travel & Tourism Service


2010 – 2013

Christ Church Secondary School

GCE “N” Level


2004 – 2009

Fuchun Primary School


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