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Cheng Ooi meng, cecelia

Cheng Ooi meng, cecelia

Emergency communication officer

Customer Service / Support

Singapore

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About Cheng Ooi meng, cecelia:

Currently working in Ministy of Health, Case management Task Group call centre, previously handling covid 19 cases especially elderly and special need patients including dementia, mental challenge. Been in vaccination call centre to handle inbound call. Posted to Training & Quality Assurance as a trainer after dorscon green. Currently posted as an ambassador of HealthierSG, 

Experience

1.vaccination call centre inbound call agent for various enquiries about vaccination

2. 2ic of High Risk team in CMTG call centre i.e. elderly and challenging cases to most suitable facility for isolation

 

Education

Diploma in business administration 

Para counselling 

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