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Durgasena Thanabalan

Durgasena Thanabalan

Admin and Operations Executive

Administrative

Singapore

Social

About Durgasena Thanabalan:

I am a detail-oriented, organised, and people focused professional, with demonstrated experience in delivering results alongside exceptional customer service and operations management.

Experience

Led teams by hiring, training, and managing staff while overseeing HR duties and continuous training; managed orders and e-commerce operations, optimising inventory and deliveries through data-driven decisions and key performance indicators; built strong customer relationships, addressing complaints, and providing product knowledge to ensure satisfaction and loyalty.

Education

Diploma in Hospitality Operations

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