
Gihan De Zoysa
Tourism / Travel / Hospitality
About Gihan De Zoysa:
I am enthusiastic and dedicated experienced General Manager with a demonstrated history of working in the hospitality industry. Professional individual with charming personality able to work well on my own initiative and am accustomed to meet tight deadlines.
I am well organized and strong leader who lead by example and visible approach to management . Even under significant pressure, I possess a strong ability to perform effectively. Dynamic and hands-on General management specialist with extensive administration/ Food and Beverage operations. Proven skills in employee relations’ management,deliver hotel budget goals and set other short and long term strategic goals for the property that produced effective schedule matrices. Versed in the creation of formalized processes and ongoing training programs to optimize efficiency and reduce waste. Focused and in tune with the changes of customer preferences and market trends.
Experience in Pre-opening/ Re-posting Luxury Property's Well Organizer and Strong Team leader. Specialties Business Development,Revenue Management,P&L analyses, concept/brand development,project development, Promotional Campaigns, Staff motivation & Development,SOP drafting implementation, Sales & Marketing Penetration, Quality Control, Inventory Control, Menu Engineering, Micros/Fidelio/Opera/eZee/Protel PMS Operations, Microsoft Applications such Outlook,excel,word.
Experience
I am enthusiastic and dedicated experienced General Manager with a demonstrated history of working in the hospitality industry. Professional individual with charming personality able to work well on my own initiative and am accustomed to meet tight deadlines.
I am well organized and strong leader who lead by example and visible approach to management . Even under significant pressure, I possess a strong ability to perform effectively. Dynamic and hands-on General management specialist with extensive administration/ Food and Beverage operations. Proven skills in employee relations’ management,deliver hotel budget goals and set other short and long term strategic goals for the property that produced effective schedule matrices. Versed in the creation of formalized processes and ongoing training programs to optimize efficiency and reduce waste. Focused and in tune with the changes of customer preferences and market trends.
Education
Post Graduate Degree In Hospitality Management
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