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Guo Hau Wang

Guo Hau Wang

IT Support Engineer

Technology / Internet

Singapore

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About Guo Hau Wang:

Experienced IT Support Engineer with over 7+ years of experience providing technical assistance. Skilled in troubleshooting hardware, software, and network issues and implementing solutions to ensure system and security stability.

Experience

• Proficiency in Windows, Windows Server, macOS, and operating systems, including their installation, configuration, and troubleshooting.

• Familiarity with computer hardware components, and the ability to diagnose and troubleshoot hardware issues.

• Experience in server management, configuration & migration. (Windows Server 2012, 2016, 2019)

• Experience in managing Active Directory, Group Policies, and Antivirus policies.

• Experience managing Microsoft 365 (Microsoft Azure AD, User Management, Security and Compliance, and Device Management).

• Experience with implementing software upgrades and patch updates with SCCM.

• Experience with network support like TCP/IP, DNS, DHCP, and common network devices (Firewall, Routers, switches, WIFI Access Points).

Education

Certificate in Information Technology Malaysia
Majors: Information Technology
Kolej Komuniti Masjid Tanah Melaka
July 2007 – January 2009

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