Hanne Lore Sanchez
Services provided: Technical Lead , Appliance repair - Technical Support , Fans - Technical Support
About Hanne Lore Sanchez:
I am a hard-working, professional and conscientious person who enjoys the challenge of both leading and managing people, and also seeing projects and tasks through to successful completion. I pride myself on a strong work ethic and an ability to motivate a team in order to get the best out of them. I believe I am suited to the role of team leader, firstly, because I have the skills, qualities and attributes to match the job description, and secondly because I am someone who simply has a keen desire to lead and manage people. I feel more comfortable when I am managing and leading people and get a great sense of job satisfaction from completing projects through to the end for my employer, to a high standard.”
Experience
I have been working in a BPO industry for almost 8 years. In the duration of 8 years I became a SME (Subject Matter Expertise) in just 1 year of taking in calls, answering all customer's inquiry and provide resolutions to the callers and after 6 months being a SME I got promoted as a Supervisor and become a POC/Manager who handles 60 over agents. It is extremely important that I am able to motivate the members of my team. As their leader, so to speak, it is down for me to encourage them and persuade them to work within their assigned targets – for the good of the group
Education
I am undergraduate of BS Phycology.
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