Haziq Zulhilmi

I have been in retail for more than 4 years and i have seen the working culture and I understand what is expected from me being in the service line. To ensure satisfaction from every customer that walks through the entrance of my store be it to shop or browse. I want to build a common understanding with them while assisting them with their needs to make the shopping experience a pleasant and memorable one 

Nike - Retail Consultant

Suntec City • 01/2021 - 02/2023

• Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
• Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  Recommended complementary purchases to customers, increasing revenue.
  Greeted customers, helped locate merchandise, and suggested suitable options.
• Answered customer questions about products and services, helped locate merchandise, and promoted key items.
• Built customer loyalty and retention by delivering excellent shopping experiences.
• Used in-store system to locate inventory and place special orders.

Footlocker - Sales Associate

Orchard • 12/2020 - 01/2021

• Managed returns, exchanges and refunds in accordance with store policy.
  Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
• Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
• Informed customers of promotions to increase sales productivity and volume.

Uniqlo - Retail Associate

01/2019 - 09/2020

Served as a positive and enthusiastic team player

• Worked with a humble attitude and a willingness to learn
  Worked well independently and on a team to solve problems
• Provided excellent customer service and is willing to go the extra mile to

Xishan primary school - PSLE

Northland Secondary School - N level 

ITE College central - Nitec In Aerospace technology

ITE College Central - Higher Nitec In Marine Engineering