Hwa Yong Lee

• Versatile, meticulous, dedicated, mature and independent engineer who is also able to work effectively in teams
• Vast knowledge and skilled in areas of sales and marketing, project management, engineering design, proposal and costing, service delivery, etc
• Looking for the right opportunity to serve meaningfully, bring value, share and contribute my expertise, as your preferred employee in your organization

Senior Service Engineer                                                       Oct 2018 ~ Present

OTIS Elevator Company (S) Pte Ltd

• Lead a team of service field technicians to achieve desired results for service field operations.
• Provide service field technicians with guidance and mentorship; as well as skills and personal development opportunities.
• Ensures relevant WWJSSS requirements are adhered to and places high emphasis on safety awareness and conduct regular FPA audits.
• Work closely with internal and external customers to ensure excellent customer management.
• Ensure that the performance of the customer’s service contract requirements are perceived by the Customer to be of the highest quality standards and that relevant ISO procedure are followed.
• To be able to identify potential quality and performance issues, and propose solutions to resolve the issues.
• Actively participate in Achieving Competitive Excellence (ACE) projects to improve the department’s processes.
• Ensure strong adherence to Otis Absolutes such as Ethics & Compliance, Safety and Financial Control.

Senior Executive (Operations & Procurement)                     Aug 2017 ~ Sep 2018

Linnhoff Technologies Pte Ltd

• Handle operational matters including after sales & service support, warranty, spare part sales, stock & inventory, monitoring of project schedule & shipment for Asphalt Mixing Plant
• Schedule and lead monthly operation meeting with all department
• Procurement cycle from obtaining quotation, prepare P.O, up to delivery

Executive Engineer                                                              Dec 2005 ~ Mar 2016

Yokogawa Engineering Asia Pte Ltd / Integration Solution - Metering & Solutions

• Senior key member of the business unit with dual role and responsibility, namely, sales and marketing functions & project management functions supporting the global / affiliate country office
• Assist in transforming the business unit to become Centre Of Excellence (COE), building trust and confidence, and creating value within the organization
• Formulate, implement and execute BU’s directive, goals and initiative 
• Provide value-added and customized solutions for customer by understanding the system requirement, helping customer reduce overall project cost and schedule
• Actively engage in project pursuit together with regional office
• Provide guidance, sales / proposal training to relevant sales and project personnel in the region to boost continuous improvement
• Lead and overseeing project team (mechanical design engineer, instrument engineer, software system engineer, quality engineer, document controller, drafter and shipping administrator)
• Manage project starting from basic detailed engineering design up to Site Acceptance Test and handover.  
• Successful completion and delivered many project on time and within budget
• Nominated to attend Manager-Leader Development Programme (MLDP) which allows me to have a deeper understanding of being a manager or leader

Systems Engineer (Instrument)                                             Mar 2001 ~ Nov 2005

Emerson Process Management Asia Pacific Pte Ltd / Daniel Measurement & Control Division

• Member of the engineering and project team for metering system / package
• Possess capabilities to review and understanding of project specification and requirement for preparation of project documentation for approval
• Materials / equipment sourcing, selection & evaluation, & procurement
• Assist Project Manager to monitor costing, project planning and schedule, delivery & shipment, risk assessment and management, etc
• Coordinate client / vendor’s materials / equipment inspection & testing
• Support Factory Acceptance Testing / Start-up / Commissioning (as if required)
• Prepare project closure documentation (eg. As-built data sheet and drawings, procedure, operation and maintenance manual)
• Support after sales activities on application, maintenance and training 

Project Engineer                                                                  Sep 2000 ~ Mar 2001

Oakwell Engineering International Pte Ltd

• Undertake the execution and management of chemical injection systems package 
• Preparation of engineering document, sourcing & procurement, monitoring of delivery / shipment, controlling of costing / schedule, up to testing of system 
• Actively involved in after sales support

Regional Sales Engineer                                                      May 1998 ~ Aug 2000

Oval Asia Pacific Pte Ltd

• Planning, driving and executing regional sales initiatives to achieve target growth and sales objectives
• Travel within region to establish strong partnerships and foster alignment with sales teams, provide training and promote business opportunity
• Analyze and formulate strategic sales plan
• Develop new sales and business opportunity, while maintaining well-balanced and healthy relationship with existing client
• Making competitive techno-commercial proposal 
• Pro-actively take part in project pursuit activities

Sales And Application Engineer                                          Aug 1997 ~ Feb 1998

Flotech Controls Private Limited

• To actively promote sales of company’s product 
• To identify and develop new potential customer 
• Prepare quotation based on customer’s requirement
• Answer to technical queries to customer with reliable pre and post sales technical support
• Timely submission of reports

Design Engineer / System Engineer                                     May 1992 ~ Jul 1997

Rosemount Singapore Private Limited / Fisher-Rosemount Singapore Private Limited

• Was trained to know and understand metering philosophy and various metering method, type of instrumentation/valves to be used in metering system and all applicable international code, like API MPMS, AGA, ISO, NEC, ANSI, ASME etc.
• To interpret RFQ requirement for Custody Transfer Metering System, Truck Loading Automation Systems (TLAS) and Floating Production Storage Offloading (FPSO) systems received from end-user/EPC/Consultant, and generate proposal based on the requirement.
• Prepare technical proposal write-up with Bill of materials and drawings (eg. P & ID, system architecture drawing, etc), and also costing and estimation for approval
• Support sales with technical bid clarification and meeting
• Also involved metering systems projects execution (preparation of document, sourcing and procurement, supervising fabrication, testing, etc)

Mechanical Designer                                                          Mar 1991 ~ May 1992

Fujitec Singapore Corporation Ltd

• Involvement in vertical transportation system design from the major mechanical parts to the most minor detail, all of which has to conform to the customer's specification.
• To liaise with other department to ensure smooth running and quality standard of the project as well as quality check of fabricated parts.

• Singapore Polytechnic, Diploma In Mechanical Engineering (System Design)