Ian Aloysius Low

Experienced Quality Assurance, Document Control, and IT Support Professional with over 14 years of diverse experience spanning the manufacturing, information technology, and financial services industries. 

A team-oriented individual with strong communication and interpersonal skills, dedicated to resolving operational and administrative challenges. Combining technical expertise with a passion for maintaining excellence and optimizing processes.

EMPLOYMENT HISTORY                                                           

Inzign Pte Ltd                                                                                                              Dec 2016 – Present

Quality Assurance Document Specialist                                                                             

As a Document Control / Quality Assurance Specialist for Singapore’s leading plastic injection moulding contract manufacturer, I ensure that all the documents such as internal procedures, work instructions and general procedures adhere with relevant standards and regulations. 

• Assisted implementation and maintenance of Quality Management System by coordinating the revision, review, and approval of SOPs and other General Manufacturing Practice documents and ensuring compliance with applicable standards and regulations to make an impact from the production cleanroom. 
• Adopt a ‘Do it right the first time’ attitude and focus on recording the documents for issuance and process enhancements. 
• Capable of identifying quality issues / discrepancies and effectively and proactively resolving the issues / discrepancies in a diplomatic, flexible, and constructive manner. 
• To prepare Certificate of Conformance for shipments delivery 
• Disseminate medical and annual leaves to departments.

Trusted Hub Pte Ltd                                                                                                  Sep 2012 – Dec 2015 

Insurance Admin Executive          

•     Perform operational support role 

•     Maintain an effective and efficient administration service 

•     Uphold accurate data entry within agreed service levels 

Citbank Singapore                                                                                                     Jan 2011 – Dec 2011 

Bank Clerk 

•     Manage customer queries 

•     Process trade finance and confidential documents by updating the bank’s system.   

•     Acquired some working knowledge of SWIFT Alliance operations. UCP600, URC522, ISP98 and ISBP 

Servlink Technology Resources Pte Ltd                                                               Nov 2009 – Dec 2010 

IT Technician       

• Install software and hardware. 
• Offer trouble-shoot service.                                                                         

Nanyang Polytechnic                                                                                                2022                         

Post Diploma in Cyber Security in Forensics                                 

Temasek Polytechnic                                                                                             Jul 2003 - Jun 2007     

Diploma in Electronics 

Cyber Security Protection Certificate (CSPC) NTUC Learning Hub                 2021

QESH certificate in ISO 45001:2018 & ISO 1348                                                 2021