About Jia Ern:
I have total 4years of BPO Team Leader experience in Call Centre (UberEats) and Content Moderation (TikTok). Throughout the journey, i have led a team of 20 CSRs and 20 content moderators to ensure we hit the SLA target and handle all the issues efficiently, effectively.
I’ve attended Leads Training, COPC training to enhance my skill throughout the journey.
Experience
- The Star Children House - Assistant Teacher (1year)
- Globee Services Malaysia SDN BHD - Customer Service Team Leader
- Majorel Malaysia SDN BHD - Content Moderation Operations Supervisor
Education
- SUEC - equivalent Diploma
Professionals in the same Customer Service / Support sector as Jia Ern
Professionals from different sectors near Singapore
Other users who are called Jia
Jia Rong Si To
Student at Singapore University of Social Sciences
Law Enforcement / Security
Jobs near Singapore
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Data Analyst
3 days ago
MORGAN MCKINLEY PTE. LTD. SingaporeRoles & Responsibilities · Morgan McKinley is hiring a Data Analyst (Gaming/Tech Industry) to join the team for a 12 months contract with possibility to extend or to go permanent · Responsibilities · Manage and consult existing strategic games developers on building up their succ ...
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Sleep Technologist
1 week ago
RECRUIT EXPRESS PTE LTD Singapore Part timeRoles & Responsibilities · Job Description: · Assist doctors and healthcare providers to ensure smooth delivery of services · Check and calibrate equipment and instruments, ensure they are in good working condition · Perform Lung Function Tests, Sleep Monitoring Studies · Provide ...
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Intern - Data & Analytics
2 weeks ago
Sabre Singapur, Singapore Full timeDescription · Sabre is looking for an Intern in Data and Analytics, for its Sales Strategy Consulting team. · Role and Responsibilities: · You will be part of our CIA Team to provide support in data processing, visualization, and analysis to generate market insights. · Uncover ...
