Jia Soon Lim

Currently a aspiring it engineer

Apr 2023 - Jun 2023 Deskside Engineer (IT Clinic), Kyndryl

-Proficiently installed, upgraded, and troubleshooted Microsoft Office applications for end-users, ensuring smooth operation and optimal productivity. -Attended to help tickets promptly, providing technical support both remotely and on-site, effectively resolving software and hardware issues to minimize downtime. -Collaborated with the deployment team to facilitate the smooth rollout of laptops and desktops, ensuring proper configuration and setup for new employees.

Dec 2022 - Feb 2023 Office Assistant, Mirae Distributions Pte. Ltd.

-Expertly performed flexing of iPhone batteries, ensuring proper installation and functionality to optimize device performance. - Conducted meticulous inspection and testing of iPhone cameras, verifying image quality, focus, and functionality to meet quality standards. -Collaborated with team members to prioritize and efficiently complete battery flexing and camera checks within designated timelines.

Mar 2019 - Apr 2019 Project Engineer Intern, Quantum Automation Pte Ltd

-Conducted testing of circuit breakers at construction sites to ensure compliance with safety and regulatory standards. Implemented corrective actions to address any non-conformities or deviations identified during testing. -Collaborated with the project team to troubleshoot and resolve electrical issues, ensuring the proper functioning of circuit breaker systems. -Adhered to safety protocols and industry regulations during all testing activities.

Sep 2016 - Dec 2017S ervice Crew, Astons Food & Beverage Specialties Pte Ltd

-Greeted customers warmly and provided a friendly and welcoming atmosphere. -Addressed customer queries and concerns regarding services, menus, offers, or any other product-related information. -Efficiently served food and beverages to customers, ensuring accuracy in orders and timely delivery. -Performed table maintenance tasks such as checking, clearing, and cleaning tables to ensure a clean and organized dining area. -Upheld cleanliness standards throughout the restaurant

Apr 2023 - Jun 2023 Deskside Engineer (IT Clinic), Kyndryl

-Proficiently installed, upgraded, and troubleshooted Microsoft Office applications for end-users, ensuring smooth operation and optimal productivity. -Attended to help tickets promptly, providing technical support both remotely and on-site, effectively resolving software and hardware issues to minimize downtime. -Collaborated with the deployment team to facilitate the smooth rollout of laptops and desktops, ensuring proper configuration and setup for new employees.