About Jimmy Kang:
Accomplished product manager with 3 years of expertise in diverse industries (eWallet, food delivery, e-commerce and crypto platform). Adept at leveraging extensive background in data analytics to design, implement and manage fraud prevention strategies and system features. Proven track record in optimizing operational workflow, enhancing security measures and delivering measurable results across dynamic environments. Exceptional leadership and communication skills to facilitate effective team coordination and stakeholder engagement.
Experience
Binance Dec 2022 – Jul 2023
Risk Product Manager
- Led end-to-end risk case management system and integration to support account takeover, scam, fake KYC and other fraud domain operational workflow for Binance platform
- Managed and launched various Binance Card risk system based on transactional pattern analysis, anomalies detection and risk algorithm refinements for card risk defense including fake address, chargeback fraud and card info leaked attack.
SeaMoney Jul 2020 – Nov 2022
Associate, Business Product Manager
- Collaborated closely with close-functional teams (regional and local) including engineering, marketing, operational and budgeting team to prioritize and deliver anti-fraud product features for ShopeePay and ShopeeFood businesses across South East Asia.
- Conducted extensive market research to identify emerging fraud trends, competitors system and customer protection needs to better safeguard users and platforms from fraudulent actors.
- Led data analytics on transactional patterns, users behaviors and device data for anomalies detection and fraud strategies refinement.
- Launched real-time dashboard for fraud rate, users sanctionings and fraud rules efficacies monitoring to enable immediate actions for losses reduction and safeguarding user experience.
- Designed and implemented operational workflow for local team to enhance ability to counteract against constantly evolving fraud modus operandi.
- Successfully delivered various anti-fraud system features (device fingerprinting, coin delay, case management and others) resulting in 60% fraud rate reduction YoY.
Education
Nanyang Technological University, Singapore Aug 2016 - May 2020
Bachelor of Engineering (Aerospace)
- Cumulative GPA 4.66/5.00, Honours (Highest Distinction)
- Relevant courses: Operations Research and Data Structures
Nanyang Polytechnic, Singapore Apr 2013 - Mar 2016
Diploma in Mechatronics Engineering
- Cumulative GPA: 3.98/4.00, awarded Diploma with Merit
- Placed in Director’s List for Academic Excellence for all semesters
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